Thomas Gunn Email & Phone Number

Remote

• Manage marketing automation implementation projects for Non-profit and Higher Education clients using Salesforce Pardot, Salesforce Elevate, and NPSP ( Non-profit Success Pack).
• Integrate 3rd party solutions for online giving, event management and email marketing into the Salesforce Platform.
• Lead client trainings on best practices and uses of tools for online giving, event management, and email marketing.
• Gathered requirements and created automations using built-in salesforce process automation tools including flows.
• Served as Solution Engineer for marketing & engagement products during sales calls. Designed and delivered demos of products to clients and fielded questions.
• Provided DevOps support during implementations by migrating metadata using salesforce tool suite. SFDX, CumulusCI

Somersworth, NH

Rapidly learned the company’s quality management system and provided integral support in redevelopment and implementation of quality control processes to facilitate the company’s successful ISO 13485 and FDA 21CFR820-GMP re-certification effort.Performed detailed analysis of returned customer parts and used findings to drive Corrective and Preventative.

North Berwick, ME

• Quickly internalized job requirements and was promoted to project focal where I led a team of 3-5 project engineers to complete customer contract requirements, and enabled a $250,000 project re-commitment by the.
• Taught myself python and developed a tool to digitize the technique used to "balloon" technical data, which was implemented as part of companies process improvement initiative.
• Successfully collaborated with a colleague to pitch and subsequently develop the foundations for a site specific 'Wiki' which improved on-boarding process and served as a knowledge management system for the company.
• Learned SQL basics and worked as part of a team to develop a new product to analyze manufacturing data and identify production bottle necks.

Self taught C and FORTRAN to write programs to solve computational physics problems with results presented at national and international physics conferences. Acted as systems administrator, in a Linux based environment, to revitalize defunked high-performance computing cluster and enabled increased productivity of research group by providing independent.

Physics

Physics, Phd. Candidate