Thomas Hawkins Email & Phone Number

Mount Pearl, Nl, Ca

St John’S, Newfoundland And Labrador, Canada

Office of the Registrar

Centre For Innovation In Teaching And Learning (Citl)

- Providing departmental IT leadership;- Provide strategic direction to the department;- Working with senior leadership to enhance processes through continual improvement and technological enhancement;- Working with other departments to increase ability to offer services to students and staff via online technologies;- Manage Technical Systems team;- Provide departmental services such as desktop support, server administration, application development and management, systems integration;- Provide pan-university services surrounding online learning.

Centre For Innovation In Teaching And Learning (Citl)

- Providing departmental IT leadership in absence of an Associate Director;- Part of senior management team to provide strategic direction to the department;- Representing CITL on pan-university committees;- Working with other departments to increase ability to offer services to students and staff via online technologies.

Centre For Innovation In Teaching And Learning (Citl)

- Manage staff of six IT professionals;- Provide departmental services such as desktop support, server administration, application management and development;- Provide pan-university services such as the learning management system, wikis, blogs and client support services;- Provided leadership as the department worked towards paperless office, created a records retention regime, moved from a physical to virtual data centre;

Delts

- Administration and application development of the Desire2Learn learning management system;- RedHat Linux and Windows server administration;- Provided tier 2 support for Student Support Specialists and advanced support for faculty, students and staff;- Developed new tools, and enhanced integration between our existing software;- Researched, implemented and supported various web base software packages (wikis, blogs, project management, media streaming servers, virtual world simulators, etc..).

Delts

- Supported students, faculty and staff in their use of Desire2Learn and WebCT using web ticketing systems, remote support applications, online chat applications and the telephone;- Created training/support material and configured the D2L environment for students, faculty and staff;- Using HTML/CSS and Javascript to create custom widgets for the D2L platform;- Developed other tools to aid in the administration of D2L.

Department Of French And Spanish

(Part Time)- Used Hot Potatoes and Moodle for creating course material containing audio, video and static media for first year French courses;- Installed and configured a Moodle server for interactive online course management;- Conducted research and provided recommendations to administration regarding computerized testing;- PHP and Javascript development to adapt Moodle to our environment and add new features;- Provided training to faculty on the use and development of Moodle.

Computing And Communications

(Part Time - Full Time During Summers)- Aided in day-to-day operations of the university computer network;- Wrote software (Perl/PHP) to aid in network troubleshooting and diagnostics;- Supervised students during the network upgrade project;- Configured and maintained network equipment for 100+ Cisco switch network.

St. John'S, Nl

- Responsible for safety of client property, staff and mall patrons;- Completed daily logs and reports.

Moncton, Nb / St. John'S, Nl

- Patrolled and protected client property;- Observed and reported problems to management;- Completed daily logs and reports.

Fort Pierce, Fl

- Supervised manufacturing operations;- Inspected product for defects;- Wrote the ISO 9000 quality control manual and revised other document procedures.

Stuart, Fl

- Purchased, installed and maintained computer network and office furniture;- Provided technical support for employees;- Performed other clerical duties.

Fort Pierce, Fl

- Provided computer technical support and customer service via telephone and email;- Set up in house service calls.

Master'S Degree, Employment Relations, Gpa 4.0

Awarded the designation: Fellow of the School of Graduate Studies: https://www.mun.ca/sgs/current/scholarships/criteria.php A joint degree.

Bachelor'S Degree, Political Science / Geography, Gpa 3.65

High School, Honour Roll

Activities and Societies: Badminton Club