Jason Thomas Email & Phone Number

Plano, Texas, United States

This role involved managing the implementation of large-scale cloud software solutions for banks and credit unions. Key Responsibilities:- Conducting project kickoff meetings and creating detailed schedules.- Host recurring customer conference calls to drive project execution.- Defining and tracking project deliverables and milestones.- Addressing customer issues and communicating project status to stakeholders.- Maintaining comprehensive project documentation… Show more This role involved managing the implementation of large-scale cloud software solutions for banks and credit unions. Key Responsibilities:- Conducting project kickoff meetings and creating detailed schedules.- Host recurring customer conference calls to drive project execution.- Defining and tracking project deliverables and milestones.- Addressing customer issues and communicating project status to stakeholders.- Maintaining comprehensive project documentation and client communication records.- Managing client configurations and serving as the primary contact for inquiries.- Collaborating with Product Development and Services to resolve complex customer issues.Achievements:- Successfully achieved 100% on-time delivery of all managed projects, ensuring a smooth transition to production with minimal launch issues, which contributed to enhanced customer satisfaction and service excellence.- Promoted to Senior Program Manager after a year and a half with the company Show less

Dallas, Texas, United States

-Collaborated with clients to assess their pain points, requirements, and expectations, resulting in tailored recommendations for product optimization and improvements.-Partnered with cross-functional teams to ensure seamless execution of value optimization initiatives.-Led the creation and delivery of effective onboarding and training programs, enhancing software adoption rates and maximizing client value.-Assisted in developing key performance indicators (KPIs) to gauge customer… Show more -Collaborated with clients to assess their pain points, requirements, and expectations, resulting in tailored recommendations for product optimization and improvements.-Partnered with cross-functional teams to ensure seamless execution of value optimization initiatives.-Led the creation and delivery of effective onboarding and training programs, enhancing software adoption rates and maximizing client value.-Assisted in developing key performance indicators (KPIs) to gauge customer satisfaction, and retention, to measure the success of optimization efforts and guide future strategies.-Engaged with clients regularly to gather feedback and analyze usage data, driving continuous improvements to customer experience. Show less

Denver Metropolitan Area

-6+ plus years direct experience implementing Yardi single-stack solution; -Responsible for project managing end-to-end ERP implementation on various client projects; -Work closely with the client and manage the internal project team to assure delivery against key business requirements/scope, time, quality, and budget; -Manage and communicate with client stakeholders, acting as the primary interface regarding project delivery;-Conducted end-user training on Voyager Residential… Show more -6+ plus years direct experience implementing Yardi single-stack solution; -Responsible for project managing end-to-end ERP implementation on various client projects; -Work closely with the client and manage the internal project team to assure delivery against key business requirements/scope, time, quality, and budget; -Manage and communicate with client stakeholders, acting as the primary interface regarding project delivery;-Conducted end-user training on Voyager Residential, CRM, Site Manager, Maintenance, Mobile Maintenance, Concierge, Payscan, and other Yardi products; -Experience using ETL, SQL, and Excel for data cleansing and conversion Show less

Greater Denver Area

Denver, Colorado

Denver, Colorado

Assist executive management team on development of strategies and methods to increase company’s revenue and market share. Supervise and coordinate the business operations of the company. Manage and oversee overall business operations including finance, human resource, accounting, and contract administration functions. Formulate and implement corporate policies and procedures. Key Achievements• Served on the corporate strategic planning team and was instrumental in boosting… Show more Assist executive management team on development of strategies and methods to increase company’s revenue and market share. Supervise and coordinate the business operations of the company. Manage and oversee overall business operations including finance, human resource, accounting, and contract administration functions. Formulate and implement corporate policies and procedures. Key Achievements• Served on the corporate strategic planning team and was instrumental in boosting company revenue by over 240% and grew personnel from seven employees in 2008 to 31 employees at the end of 2011.• Developed, implemented and conducted company’s financial review meetings to review financial reports and KPIs with executive management.• Researched and created HR, accounting, and operation policies and procedures along with new hire employee manual.• Reconstructed accounting system to be compliant with Defense Contracting Audit Agency (DCAA) and GAAP accounting structure and requirements.• Developed and implemented initiative to leave a Professional Employer Organization and bring company benefits, and benefit administration, recruiting and payroll in-house thereby cutting overhead cost by 13%. Show less

Santa Rosa, California

Manage overall business operations and ensure cost, budget, and payroll controls. Align expenses with project scope and contract terms. Administer accounts payables/receivables across 300 categories, analyze risk, and evaluate job progress in accordance with scope. Maintain equipment documentation and handle subcontractors’ time, materials, and insurance/bonds compliance. Deliver new hire orientations, facilitate drug testing, lead safety procedure trainings, and manage personnel data/salary… Show more Manage overall business operations and ensure cost, budget, and payroll controls. Align expenses with project scope and contract terms. Administer accounts payables/receivables across 300 categories, analyze risk, and evaluate job progress in accordance with scope. Maintain equipment documentation and handle subcontractors’ time, materials, and insurance/bonds compliance. Deliver new hire orientations, facilitate drug testing, lead safety procedure trainings, and manage personnel data/salary across a union environment.Key Achievements• Lowered direct and overhead cost by 2% on a project of $12.8 million by restructuring the vendor payment process to fully take advantage of procurement card program discount opportunities. Presented this cost savings process companywide at annual business management meeting in 2007.• Earned company award and recognition for having the lowest days accounts payable outstanding across the West Coast District. Achievement eliminated project finance charges and maximized project expense discounts. • Fast tracked from an Assistant Business Manager to Project Business Manager in just one year versus the normal three year track as a result of being recognized among peers as innovative, autonomous and committed to project excellence. Show less