Working as part of the International Studios & Global Entertainment exec team to lead on the people agenda.My role is to support and shape the capability of the business to support our five year growth plan and provide both SME and project management as part of our acquisition strategy;Key deliverables- Acting as a trusted business partner to the MD & COO of ITV Studios International & Global Entertainment and their exec teams- Business partner the country MDs of ITV… Show more Working as part of the International Studios & Global Entertainment exec team to lead on the people agenda.My role is to support and shape the capability of the business to support our five year growth plan and provide both SME and project management as part of our acquisition strategy;Key deliverables- Acting as a trusted business partner to the MD & COO of ITV Studios International & Global Entertainment and their exec teams- Business partner the country MDs of ITV Studios International and their teams to support the people agenda for their business- Provide a link and a conduit between the International teams and the UK office to represent the needs of our International business and ensure that our people programmes are tailored and relevant for the international markets. (France, Germany, Nordics, Australia)- Lead the HR Due Diligence and integration programmes of our acquisition strategy and drive a 'One ITV' culture across all our businesses.- Developing the leadership capability of our business to lead in the 21st century and with the changing landscape of the media industry over the coming years- Develop the HR capability of the business to support the international growth agenda and build our employer brand globally to support developing our "Famous Around the World" strategy Show less

Working with our Exec team and Integration teams across the Dixons Carphone business, my focus is on building our capability across the newly formed business and developing our new approach with regards to existing leadership capability and develop a cadre of leaders for the future through both a senior talent pipeline and internal career pathways to leadership through our 'Intreprenership Programme'.In addition to this my focus is to support the cultural and behavioural change across… Show more Working with our Exec team and Integration teams across the Dixons Carphone business, my focus is on building our capability across the newly formed business and developing our new approach with regards to existing leadership capability and develop a cadre of leaders for the future through both a senior talent pipeline and internal career pathways to leadership through our 'Intreprenership Programme'.In addition to this my focus is to support the cultural and behavioural change across our corporate support functions to enable activity based working in our new office and enable our leaders to understand the culture change required, whilst taking them on this journey and developing their ability to lead and engage their people through our core purpose and values.Key Achievements- Design and rollout of the new Performance Management framework- Design and delivery of the cultural change programme to integrate the two businesses and development of 30 "Change Champions" across the business with a development programme to support their role. - Development of the Dixons Carphone core purpose and values through employee workshops and exec 1:1s - Developed the Dixons Carphone leadership framework and exec development sessions to support the culture integration programme- Supported the culture integration programme by acting as the conscience and facilitator of the project team - Support the joint head office programme by leading on the people and capability work stream to enable the transition and culture change of merging two head offices and minimise the impact on c.3,000 colleagues- Responsible for leading the CPW Entrepreneurship programme to find and grow our future board members both internally and externally Show less

Partnering the COO, CCO and Senior Exec team within Connected World Services to develop our peoplestrategy and grow the business through profit optimisation and client growth. Supporting the Software, Services, Commercial, Marketing and International Partnership teams to drive the business and scale our people operations in line with our client and product roadmap.Accountable for developing the CWS HR team and driving the end to end HR lifecycle of our people whilst leading on the… Show more Partnering the COO, CCO and Senior Exec team within Connected World Services to develop our peoplestrategy and grow the business through profit optimisation and client growth. Supporting the Software, Services, Commercial, Marketing and International Partnership teams to drive the business and scale our people operations in line with our client and product roadmap.Accountable for developing the CWS HR team and driving the end to end HR lifecycle of our people whilst leading on the People work streams in our projects and designing the people blueprint for our partnership agreements with 3rd parties and clients.Responsible for a senior client group of 400 people and in addition partnering the Group Functions across Legal, Finance, Treasury & HR consisting of 10 Exec Directors and their teams.Key Achievements- Design and rollout of the Engagement Strategy for the business which resulted in a 14% increase in - employee engagement over 6 months- Developed the service model for HR to drive a 12% increase in the NPS score for the HR department - Led and developed the product and services training strategy across CWS- Built and implemented the recruitment strategy for new International markets- Ongoing development of the optimal operating model for the business and created the reward and remuneration strategy and policy for the software business- Led the HR work stream of our B2B model and sales process- Designed and delivered the B2B sales process for the business- Designed and delivered operating model and org design for the business in Russia Show less

Vision Creatives is a specialist wedding and portrait photography/videography business. Founded with a colleague who had a shared passion for photography, people and excellence in service. Serving a wide range of corporate and individual clients including Carphone Warehouse, Best Buy and The White Company including services to clients in Malaysia.

Working with five directors and their senior leadership teams across Finance, Supply Chain, BusinessChange, Legal, HR and Loss Prevention to create and implement a measurable people plan focussed on delivering community through engagement, high performing people managers and a career development plan for the talent pipeline.Key Achievements- Delivered an increase in employee engagement of 6% in the UK Warehouse function- Implemented a regular NPS Feedback survey for UK… Show more Working with five directors and their senior leadership teams across Finance, Supply Chain, BusinessChange, Legal, HR and Loss Prevention to create and implement a measurable people plan focussed on delivering community through engagement, high performing people managers and a career development plan for the talent pipeline.Key Achievements- Delivered an increase in employee engagement of 6% in the UK Warehouse function- Implemented a regular NPS Feedback survey for UK HR- Implemented a career development program for UK Loss Prevention and Supply Chain- Successful supported building a new team and driving engagement within the team- Implemented an organisational design to improve efficiency and support business change needs Show less

Business Partnering the senior leadership teams across 9 European countries to provide a Learning & development solution across a variety of initiatives including management development, soft skills and product training by designing training programmes aligned to the company business plansKey Achievements- Designed a standardised approach across 9 countries to product training through a strategically designedprogramme- Launch of eLearning to CPW UK Support Functions-… Show more Business Partnering the senior leadership teams across 9 European countries to provide a Learning & development solution across a variety of initiatives including management development, soft skills and product training by designing training programmes aligned to the company business plansKey Achievements- Designed a standardised approach across 9 countries to product training through a strategically designedprogramme- Launch of eLearning to CPW UK Support Functions- Creation of a centralised training library accessible by each of the 9 countries to manage all global training content- Rollout of a B2B training programme to provide opportunity for additional multi-channel revenue streams- Designed and delivered a sales transformation programme to improve overall customer service and retail sales- Delivered a 5 day management training programme for all retail managers and above to develop leadership and coaching skills- Design and management of product training and accreditation programme for the retail and contact centre business- Designed, delivered and ongoing management of the new store formats training programme to increase skill and performance of 230 ‘wireless format’ stores. Show less

Developing and implementing a wide range of development programmes across our UK business in both retail and corporate functions. Focussing on a blended approach to delivery and execution whilst ensuring that the organisation can see real world benefit to learning activity.Key Achievements- Developed the training strategy for the Store Formats Program across the UK, France, Germany, Spain and Holland.- Provided consultations with the European training teams to identify training… Show more Developing and implementing a wide range of development programmes across our UK business in both retail and corporate functions. Focussing on a blended approach to delivery and execution whilst ensuring that the organisation can see real world benefit to learning activity.Key Achievements- Developed the training strategy for the Store Formats Program across the UK, France, Germany, Spain and Holland.- Provided consultations with the European training teams to identify training strategy and rollout plans- Developed the UK Store Formats trial for rollout capability and prepared the business to deliver this to 802 stores across the UK- Developed and delivered the first product road show across Contact Centre and Retail in the UKCreated an online accreditation for ongoing development for the teams in the store.- Designed an award winning induction program for all Wireless Store employees.- Created a reporting structure for all learning and development activity.- Rolled out an award winning national management development program to all UK Retail Managers. - Developed a leading induction program for all UK new starters to go through. Show less