Thomas Wolfe Email & Phone Number

North Bethesda, Maryland, United States

Develops content strategy, messaging, and themes to ensure alignment with SANS B2B goals for growth and meeting customer needs.Writes creative marketing copy for blog posts, pillar pages, social ads, white papers, video scripts, and emails.Edits and proofreads copy.Prioritizes content requests according to strategic goals.Develops and maintains content briefs and editorial playbooks that inform marketing teams on copywriting best practices and messaging style.A/B and messaging testing.

Fredericksburg, Virginia, United States

I write compelling content that helps IT businesses engage their customers and market their products and services.I have more than fifteen years of real-world writing experience in IT, cybersecurity, business development, and project management. - Proposal writing for over $100M in contract awards. - Technical writing for federal agencies, including FAA, DHS, OMB, and GSA. - Cybersecurity writing for the protection of critical US data, systems, and infrastructure.​My writing style is versatile. Whether you need website content or white papers, I create content your business needs and your clients will understand.Technical WriterI turn complex subject matter into engaging and easy to understand content for non-tech savvy readers. This provides you clear and concise writing that your clients will understand, regardless of their technical background.Proposal WriterAs a proposal writer, I contributed to the award of over $100M in small business contracts. This provides you with a writer who can tell a compelling story about your product or service.Project ManagerAs a certified Project Management Professional (PMP), I will plan, implement, execute, and deliver your writing project, on time, within scope, and on budget. This provides you with the assurance that your writing project will meet your content and schedule requirements.Telling Your StoryI combine my real-life experience as a technical writer, proposal writer, project manager, and business owner to craft the story you need to tell your audience.https://www.twwrites.com/

United States

Managed Butterfly’s security documentation division. Ensured security and regulatory compliance of all information security documents. Managed HIPAA compliance initiative and SOC 2 document audit.Independently managed, wrote, edited, and updated cyber and information security policies, procedures, plans, and run books for compliance with standards and frameworks including NIST CSF, SOC 2, HIPAA, FedRAMP, and GDPR. Evaluated, maintained, and updated all preexisting policies and procedures for compliance with standards and frameworks. Developed document and presentation templates.Led working group sessions with security SMEs to create actionable security documentation. Solicited feedback from internal and external stakeholders, coordinated updates, and maintained version control. Supported CISO in security projects including developing security training and criteria, conducting technical and solutions research, writing security alert memos, Board of Directors presentations, customer and internal communications, and other ad hoc documentation tasking as needed.Managed Butterfly’s Vendor Security Risk Management program, monitored intake and decommission requests, conducted risk assessments and technical reviews, and tracked and reported program status.Managed Butterfly’s employee onboarding/offboarding training program. Monitored employee security training status to ensure employees completed required security training within provided time frame.Developed, maintained, and updated Butterfly’s customer communications website content.• Developed security policies that reduced Butterfly’s security risk by 50%.

Developed cybersecurity documentation to stand up a new, highly visible, mission critical Department of Education Federal Student Aid Safeguards program to secure highly sought-after federal tax information. Reviewed, edited, and formatted all cybersecurity and Safeguards SME writing for clarity, concision, and accuracy. Used NIST, IRS Publication 1075, and other relevant cybersecurity guidance to develop, review, and edit system security plans, gap analyses, findings reports, POA&Ms, Safeguards security reports, SOPs, etc. Created project documents including schedules, communications plans, memorandums, and executive summaries to FSA leadership, and reports and presentations for FSA and Jacobs leadership. Maintained SharePoint file repository for organization and version control. Developed, updated, and maintained document templates. Created presentations, graphics, graphs, charts, process diagrams, and timelines to visually describe task breakdown, deliverables, milestones, and project progress.

Identified public and private sector business opportunities, built and maintained relationships with prospective and existing clients, developed business strategies and business cases, evaluated markets, and maximized business outreach. Additional duties included proposal management, strategy, and writing.• Increased number of solicitations responded to by 400% in FY19• Closed $4.8M in contract awards in FY19• Developed and implemented proposal development and pricing strategy

Technical writer and editor for a cybersecurity risk management and compliance firm for the public and private sectors. Writing and editing cybersecurity documentation for audiences with various levels of technical proficiency.Collaborated and interviewed stakeholders and subject matter experts to write, provide quality assurance, and update cybersecurity documents for risk and vulnerability assessments, continuous monitoring activities, and gap analyses utilizing frameworks, including FISMA, NIST CSF, ISO, and others. Knowledge of control families, FedRAMP, NIST Special Publications 800-53a R5, 800-39, 800-37, 800-171, 800-30, and other NIST SPs related to security and privacy and their applications for cyber risk management.Developed SharePoint document management strategy and maintained SharePoint file repository for organization and version control. Developed, updated, and maintained document templates as needed.Wrote, edited, and updated documents for NIST and FedRAMP standards and frameworks compliance. Managed proposals, provided proposal strategy and writing, analyzed cybersecurity trends to revise published materials and developed new materials. Maintained a SharePoint document repository. Wrote cybersecurity focused blogs, articles, and website content.Edited and formatted reports and PowerPoint presentations for colleagues to deliver to their customers.

Proposal management, strategy, writing, and editing for federal human capital and IT contracts for over $100M in awards. Identified federal human capital and IT opportunities, built and maintained relationships with prospective and existing clients, developed business strategies, wrote business cases, evaluated markets, and maximized business outreach.• Proposal manager and writer of GKG’s third largest contract award in FY17

General Services AdministrationWrote and edited reports, financial analyses projections, PowerPoint presentations, and other documentation for presentation to General Services Administration (GSA), Office of Management and Budget (OMB), and Executive Branch leadership. Supported GSA's Government-wide Category Management and Federal Acquisition Services Systems Transformation programs. Wrote and edited technical and project management documents for the standup of GSA's Analytics as a Service division and developed the style guide used for all documentation across ten project teams.• Developed requirements documentation, statements of work, concepts of operation, business operations plans, implementation plans, white papers, instructional documentation, business cases, strategic plans, small business plans, and executive-level presentations• Provided editing, analysis, and quality assurance of financial projections and key performance indicator projections against OMB mandated metrics across ten teams• Developed and drafted process flow diagrams and organization charts• Developed visualizations of complex information for presentations to GSA and OMB leadership• Provided technical and financial editing expertise for presentations and monthly reports

Federal Aviation AdministrationSeptember 2012 - September 2013Wrote and edited project documents, developed process diagrams, and developed and implemented a proof of concept of Air Traffic Organization (ATO) Future State Design Recommendation strategy for business process re-engineering of ATO's Project Portfolio Management program.• Identified annual savings of $1.5M after performing project portfolio management analysis• Played key role in the award of an additional task order under the FAA contract for $93,781 for Organizational Effectiveness Future State Implementation Plan and Process Documentation• Provided assistance to Management Services shared services collaboration group in documenting the current state process for filling employee vacancies following Policy Bulletin #75 and #83March 2012 - September 2012Primary duties included working with FAA subject matter experts to write and edit complex IT documentation and develop process diagrams for the development of an automated environmental flight procedure analysis process supporting FAA's NextGen Task Force.• Decreased process time by 20% for FAA through environmental process analysis• Improved FAA’s customer satisfaction by 15%, increased legal defensibility by 50% and developed a single environmental flight procedure analysis process across multiple FAA service centers• Increased FAA’s operational efficiency by creating a web-based, automated, interactive environmental flight procedure analysis screening filterNovember 2011 - March 2012Primary duties included working with air traffic controllers and subject matter experts to outline, write, edit, and update documentation and develop process diagrams for the redesign of the technology and physical layout of FAA’s Air Traffic Control System Command Center.• Reduced equipment costs by 20%• Increased operational efficiency by 40% following business process redesign• Supported merger of Terminal and EnRoute divisions into one service unit

Managed business operations, increased number of successful bids, identified business opportunities, built and maintained prospective and existing client relationships, developed project budgets, drafted business proposals, and led client consultations. Managed onsite projects, hired and trained employees, and vetted subcontractors.• Increased repeat customer business by 20% after developing client database• Achieved 100% of revenue targets for four consecutive years• Closed contracts with an increase of 10% by the second year of business• Conducted QA checks saving client costs by identifying issues prior to project kickoffs

Falls Church, Virginia, United States

Falls Church, Virginia, United States