Tom Keegan Email & Phone Number

New York City Metropolitan Area

New York, United States

New York, United States

New York, United States

- Primary support person for the Office of the Chairman, providing support both on and off site. - Communicate and manage third party vendors and service providers in support of our executive team. - Develop and proactively update processes to improve the level of support for Executive team.- Provide on and off-site tech support for company meetings and sporting events. - Managing and documenting projects and incidents to maintain company knowledge base. - Maintain and… Show more - Primary support person for the Office of the Chairman, providing support both on and off site. - Communicate and manage third party vendors and service providers in support of our executive team. - Develop and proactively update processes to improve the level of support for Executive team.- Provide on and off-site tech support for company meetings and sporting events. - Managing and documenting projects and incidents to maintain company knowledge base. - Maintain and update Zoom Rooms currently used by the company.- Subject matter expert on all desktop and mobile platforms - PC, Mac, Apple iOS, and Android.- Highly proficient in remote tools to provide continued concierge support for a growing work-from-home workforce - Zoom meetings/webinars, Duo Mobile, Microsoft Teams and Docusign. Show less

New York, United States

• CEO Office Support regarding room technology and team hardware and software• Travels with CEO for Technical operations, including meeting technology, video conferencing, and content aggregation• C-Level Executive Support for the great Executive Team, along with their support staff• C-Level Hardware Maintenance and troubleshooting for faulty devices• C-Level Office Health Checks, including morning walkthroughs and proactive hardware maintenance.• Mobile Device Management… Show more • CEO Office Support regarding room technology and team hardware and software• Travels with CEO for Technical operations, including meeting technology, video conferencing, and content aggregation• C-Level Executive Support for the great Executive Team, along with their support staff• C-Level Hardware Maintenance and troubleshooting for faulty devices• C-Level Office Health Checks, including morning walkthroughs and proactive hardware maintenance.• Mobile Device Management for company assigned tablets and phones• Executive Weekly Meeting Support including video and audio-conferencing support• Offsite Meeting Support for Leadership offsites and third-party meetings• Onsite Executive Events Support, including department and All-Company Meetings• Executive Device Inventory for all Executive hardware• Process Implementation for processes designed by Corporate Technology• Executive Support Onboarding for new hires• Operationalizing New Processes for the Executive Technology Team• Department Procurement for hardware, software and vendor vetting Show less

Greater New York City Area

Provided level 1 and 2 support globally, including management of tickets, walkups, anddesktop/remote support• Oversaw a team of IT technicianns and delegated tasks across multiple buildings within NewYork City to ensure quick resolution of wide variety of technical issues• Employed critical thinking to determine best course of corrective action to system issues• Planned and executed location moves for corporate teams within the Tristate area• Implemented companywide… Show more Provided level 1 and 2 support globally, including management of tickets, walkups, anddesktop/remote support• Oversaw a team of IT technicianns and delegated tasks across multiple buildings within NewYork City to ensure quick resolution of wide variety of technical issues• Employed critical thinking to determine best course of corrective action to system issues• Planned and executed location moves for corporate teams within the Tristate area• Implemented companywide system updates including Duo and Okta• Worked cross-functionally to resolve networking issues Show less

Greater New York City Area

-Coordinate technical support for users throughout the company-Supervise installation and updates of hardware and software-Troubleshoot problems with network functionality-Work with senior management to implement new technologies and changes companywide-Serve as technology point person for senior management team-Distribute and collect hardware for new hires -Support multiplatform environment, including Mac and PC-Executed a companywide G-Suite migration with the… Show more -Coordinate technical support for users throughout the company-Supervise installation and updates of hardware and software-Troubleshoot problems with network functionality-Work with senior management to implement new technologies and changes companywide-Serve as technology point person for senior management team-Distribute and collect hardware for new hires -Support multiplatform environment, including Mac and PC-Executed a companywide G-Suite migration with the technology team Show less

Business Administration And Management, General

Education record