Area Director is responsible for ensuring professional client interface on all spectrums. All while ensuring proper operational integrity and continuity is maintained. Duties involve but are not limited to: monitoring market trends, reporting improvements or deficiencies, streamlining operational expectations, creating or enforcing SOPs/Policy to support relavant contract, directing a local team to support a vast enterprise portfolio, develops and implements policies to support mission integrity, present meeting briefs, communicate with stakeholders, develop operational management teams, oversee general training to workforce, oversee fleet management, directs site survey assessments, navigates obsticales impacting contract agreements, stakeholder in recruitment and retention practices, reports directly to portfolio VP and Regional VPO.

HEB Client Manager providing the best possible security solutions and customer service for a $20 billion dollar grocery chain in Houston. Managing, scheduling, contract management, HR related functions, customer care, conflict resolution, last minute security needs, market adjustments, negotiation, effective leadership, and applicable reporting systems. Manage P&L, marginal data, client relations, contract negotiations. Survey and assess sites, post orders and SOP/Protocols, train and hold officers accountable, develop and lead supervisors.

Executive Summary of RoleAs the Chief Operating Officer, with over twenty five years of Military, Law Enforcement and Security experience, my position is to lead all NPF Operations, including HR-Talent, Technology, Investigations, Logistics and Security Personnel. Executive leader of NPF’s national operational talent pool. As COO, I lead the charge to grow and develop the agency’s future. Through NPF’s unique advisory and nationwide resources, NPF is aimed at growing and scaling dozens of target clientele. With the company’s core values always top of mind, we fulfill our Brand promise and commitment of growing and training professional people, growing capital, and growing assets Nationwide. As NPF’s Chief Operating Officer, I lead all aspects of the agency’s robust operations platform in support of the vision to scale and grow clientele over the next five years. This position requires a hands-on leader who will roll up their sleeves, set the pace, and lead by example. I achieve this through developing effective leaders and personnel that hold professionalism second to none. The NPF team is committed to the individual and collective mastery of personal security and asset protection functions. As COO, I lead from the front by demonstrating indisputable mastery over multiple security fields including personal protection, advance and reconnaissance, intelligence gathering and reporting, conducting ethical investigations, assessing security data and analyzing effective measures to reduce critical incidents and so much more. As a top-level operator, coach and advisor, my role is to help drive the launch and startup operations for clientele in a strategic partnership nationwide.

Independent Security Contractor working with private companies in the greater Houston Area performing VIP Close Protection in all aspects and in many instances in a lead role.Experience with leadership and logistics in building and deploying teams, working close escort, response teams, international transportation, RST, VIP Musicians, Dignitary Security details, asset and family protection, workplace presence for terminations, domestic violence protection, government security details. I have also managed sites, recruited agents, built effective teams for specific UHNWI executives and deployed nationally to do so. Last minute security concerns, in operational capacity is where I thrive.

Operations Command Supervisor for a large state prison effectively running operations with over 200-300 personnel at any given time for over 1800+ incarcerated individuals. This includes direct and indirect supervision of several zones of control, post orders and policy reviewer, roster management, day to day onsite decision making, communications command, and emergency/incident response supervision. Security Threat Groups Team Member, Offender and Staff Investigations, Corrections Emergency Response Team, Inmate Recovery Team, Use of Force, Academy and In-Service Field Instructor, Additionally I was an Academy Instructor for 16 years instructing numerous coursework specializing in Use of Force, Firearms, Officer Safety, Report Writing, and Edged Weapons Defense/Ground Survival. Content Analyze and Design for Instructional Guides, Curriculum and In Service Instructor.I was a state certified Investigator focusing on workplace misconduct. I performed in this area for conducting complex cases related to work place misconduct from sexual harassment and discrimination to theft of employer resources and employer time.

Performed under special commission of enforcement under the Chief of WSP under jurisdiction of the State of Washington. Performed security under Executive Protection for the state Governor and his family and other Legislatures at the State Capital.

Overseer of Distribution Teams, leads, and work station employees. Conducted team scheduling and individual assignments to meet coverage demands. Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates. Reduced process lags and effectively managed 9 associates to ensure optimal productivity. Dispatched freight in response to bulk orders orders. Scheduled freight for local contracts. Trained employees on material handling equipment to complete work assignments or to assist workers. Motivated team to exceed performance targets with fast, accurate service in handling diverse materials. Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns. Developed and implemented plans for storage and distribution activities emphasizing technological solutions for sustainability, including investments in eco-friendly containers, dynamic distribution networks and warehouse renovations. Tracked goods to verify delivery timetables and effectively route to final destinations. Drove client retention by delivering exceptional customer service. Enforced strict safety rules and regulations to protect workers and minimize company liability. Streamlined operational efficiencies by hiring and training staff to drive growth initiatives. Monitored inventory control to align ordering processes with demand plans. Handled personnel hiring, performance evaluations and disciplinary actions. Managed maintenance and repair actions for team equipment and vehicles. Monitored inventory levels of products and materials in warehouses to keep needed goods on hand. Inspected equipment, facilities and vehicles regularly to assess safety.

Supply logistics via transportation, storage and distribution, order selection, shipping, receiving, stock control, procurement, supply chain journeyman, supply logistics specialist, mobility readiness spares kits, war readiness spares kits, combat supply logistics. SAP ERP certified, DOD Procurement and Supply data base interface. Heavy equipment operator, 5-22k all terrain forklift operator, 40’ flatbed operator