Thomas Marsden🌱🎮 Email & Phone Number

United Kingdom

• Fostering a world-wide community of individuals who are united in the journey towards personal development and comprehensive wellness; attending live events and virtual meetups to engage with our community.• Identifying and curating wellbeing-focussed topics and subjects to drive user engagement on the platform.• Producing engaging content across a variety of subjects from fitness and nutrition to mental health and mindfulness to provide a holistic approach to wellbeing; video production and research-based messaging.• Conducting user research to inform product developments, and contributing ideas to assist with application design changes, ranging from logo design input to UI/UX suggestions.• Working within a tight-knit team and collaborating closely with other departments to implement marketing strategies, platform changes, community initiatives, professional partnerships, brand outreach and events.

• Pioneered and managed a thriving eBay business since April 2014, demonstrating entrepreneurial acumen and a keen understanding of market dynamics.• Achieved a remarkable track record of selling over 500 high-quality items, showcasing an exceptional ability to curate and present products effectively to a wide audience.• Demonstrated a strong commitment to social responsibility by allocating 50% of profits to support animal charities, aligning business success with meaningful philanthropic endeavours.• Established and maintained strategic partnerships with international suppliers for 'drop-shipped' products, optimising operational efficiency and ensuring a diverse and attractive product range for customers.

Norfolk, England, United Kingdom

• Spearheaded the seamless organisation of customer bookings, lesson scheduling, and planning, showcasing meticulous attention to detail and organisational skills.• Played a pivotal role in proficient bookkeeping, accounting, and the creation of comprehensive client progress reports, fostering transparency and trust with clients.• Leveraged advanced communication skills to log client bookings via multiple channels, including email, telephone, and SMS, ensuring accessibility and convenience for clients.• Exhibited versatility by managing basic website operations and troubleshooting, demonstrating a proactive approach to technological challenges and customer engagement.• Cultivated strong client relationships through direct marketing and personalised selling strategies, driving business growth and fostering a loyal customer base.• Acted as a liaison between clients and test centres, demonstrating professionalism and efficiency in managing logistical arrangements and ensuring a smooth testing experience.• Ensured compliance and safety standards by maintaining vehicle documentation and coordinating mechanical assessments with automotive organisations, underscoring a commitment to quality and professionalism.

• Provided guidance and support to team members on communication best practices (internal and external), ensuring consistency and professionalism in all communication efforts.• Fostered effective communication channels to ensure clarity, transparency, and alignment among team members, departments, and external stakeholders, increasing team efficiency and collaboration.• Cultivated relationships with external stakeholders, including clients, investors and partners to enhance the organisation's reputation, increasing repeat customers by 180%.• Handled crisis communication situations effectively, responding promptly and transparently to maintain stakeholder trust, and developed and implemented strategies to mitigate potential future crises.• Collaborated cross-functionally with departments such as marketing, sales and HR to ensure brand alignment and integration of communication efforts across the organisation.

Norfolk

• Excelled in a dynamic retail environment, consistently delivering exceptional customer service while managing tasks ranging from handling fresh produce to re-merchandising promotional displays, demonstrating versatility and adaptability.• Exhibited resilience and physical prowess through extensive manual labour, including heavy lifting, cage transportation, and crate stacking, contributing to the efficient operation of the warehouse and store.• Demonstrated leadership potential by training and mentoring new team members, fostering a culture of continuous improvement and teamwork.• Distinguished oneself by surpassing sales and customer service targets, leveraging product expertise and effective communication to meet and exceed customer expectations.• Proactively contributed to store operations by providing progress reports to management, offering valuable insights to drive strategic decision-making and operational improvements.• Maintained composure and professionalism in challenging work environments, including solitary tasks in busy warehouses and freezer conditions, showcasing resilience and adaptability under pressure.

Master Of Arts - Ma (Phil), Philosophy

-Combined an in-depth study of philosophical texts and debates with a broad and diverse range of topics -Explored a variety.

Bachelor Of Science (Honours) - Bsc (Hons), Forensic Psychology, Bps Accredited

-Gained knowledge regarding the core domains within psychology as specified by the relevant professional bodies and examined the different.