Thomas Holland Email & Phone Number

Atlanta, Ga, Us

Remote

Developed Revenue-Generating Sales Training: Created a sales program that drove $2.9M in revenue within two months, with projected growth exceeding $18M annually.Linked Assessment Scores to Sales Performance: Used regression analysis to correlate training outcomes with sales metrics, proving the tangible impact of learning initiatives.Optimized Training for Self-Guided Tour Software: Improved learner scores from 72% (vendor training) to 91% during the company-wide rollout using advanced instructional design techniques.Streamlined Course Development: Introduced an iterative course creation process, improving efficiency and relevance of educational materials.Aligned Training with Business Goals: Designed objective-based learning strategies focused on measurable outcomes to meet organizational targets.Led CRM Training Development: Planned and delivered training programs that ensured a smooth transition to a new CRM system.Established Assessment Standards: Created criteria to evaluate training effectiveness, ensuring consistent educational quality.Facilitated Process Adoption: Delivered training sessions that reduced friction and fostered a culture of continuous learning.Enhanced Feedback Systems: Developed learner feedback surveys to drive data-informed improvements in course design and delivery.

United States

Facilitated Virtual Training Sessions: Led monthly, interactive virtual-classroom sessions to enhance team skills and engagement.Redesigned Training Development Process: Streamlined and improved the workflow for creating new training materials.Developed Salesforce Training Curriculum: Created a comprehensive program to upskill legacy team members and onboard new hires.Implemented Assessment Strategy: Designed a robust assessment framework to measure training effectiveness and close the learning loop.Provided Platform-Specific Coaching: Trained sales reps and managers across 11 platforms to improve technical proficiency.Conducted One-on-One Training: Worked directly with sales reps and managers to help them master key technical skills.Created E-Learning Modules: Designed modules to reduce time strain on the team while enhancing learning efficiency.

New York, New York

Created Learning Framework for Leadership: Developed and implemented a new L&D framework tailored for the VP team.Integrated Industry Insights: Combined leading ideas, learning science, and experiential factors to design the new framework.Built Salesforce Training Curriculum: Designed and developed an e-learning program to upskill legacy team members and onboard new hires on our custom Salesforce platform.Implemented Comprehensive Assessments: Established a robust assessment strategy to measure and reinforce training effectiveness.

Greater New York City Area

Developed Video-Based Courses: Designed and produced courses used by industry leaders like Anheuser-Busch, Marriott, and Whole Foods.Collaborated with Subject Matter Experts: Scripted engaging lessons for beer, wine, and whiskey courses in partnership with experts.Established Influencer Partnerships: Built strategic relationships with key beverage influencers to enhance course content.Coordinated National Filming Projects: Planned and executed filming trips across the U.S., including a three-week, 3,000-mile California tour of over 50 vineyards, working with freelancers and in-house teams to achieve quality goals.Mastered Production Tools: Gained proficiency in DSLR video operation and Premiere editing to contribute to production success.Implemented Progress Tracking System: Developed a project status reporting pipeline to monitor and share progress organization-wide.Crafted Learning Objectives: Wrote targeted learning objectives to guide course development and ensure educational impact.Secured Filming Access: Built relationships with PR contacts to facilitate vineyard access for filming projects.

Washington D.C. Metro Area

Events- Team Leader1. Assisting to plan and execute events for the highest expectation guests ($100k+ events)2. Leading teams of more than forty on-call servers through five star five diamond service3. Developing a system to record bar consumption for dynamic analysis in excel Eno Wine Bar- Sommelier/Bar Tender4. Learning and maintaining the best in class Four Seasons service standards5. Obtained training techniques from the Four Seasons onboarding program6. Constructed marketing advice for our Wine Director7. Developed a system for training on-call staff nightly.

Lambertville New Jersey

1. Responsible for hiring, training, and managing two separate staffs. Over fifty people total. 2. Manage the floor on very high volume Saturdays.o (1,000+ Covers, 50k+ Revenue, 40+ Employees)3. Schedule fifty employees a week. 4. Successfully use scheduling incentives for employees, to accomplish ownership goals.5. Execute opening and closing internal audits, accounting for thousands of dollars in cash6. Maintain very strong working relationships with ownership as well as my team7. Lead by example to inspire diligence and team work from the wait and bus staff 8. Excellent conflict de-escalation skills to assuage difficult guests 9. Sunny, constantly smiling disposition 10. Vast ALOHA experience, including front and back of the house functions11. Ordering and Inventory responsibilities including buying RIPS to get best bottle prices12. Crafted a system to preform employee performance reviews

Towson, Maryland

-Legal intern and assistant to the owner of the firm-Experience in criminal law cases ranging from DUIs to Murders-Built an understanding of the legal process from consultation to closing argument-Over ten hours a week spent in court observing trials-Performed statutory law research using the West Law database -Assisted in constructing strategies to use in the defense of clients-Participated in negotiations with insurance companies in a variety of accident cases

40 East 52Nd Street

-Completed a reconciliation of the ICB and OnBoarding pipelines-Provided additional analysis and color on the subject to top executives-Created a "Playbook" detailing the entire process for on boarding a fund from start to finish -The playbook will be used for new employees hired to OnBoarding as a training guide.-Used multiple forms of communication to gather and consolidate information for fund summaries

Princeton

-Maintained and Published daily cash reconciliation reports on over 1 Billion dollars of assets-Created and published a new system for project status reporting