Thomas Holland

Thomas Holland Email and Phone Number

Learning and Development Manager @ ECI Group
Atlanta, GA, US
Thomas Holland's Location
Atlanta, Georgia, United States, United States
About Thomas Holland

As a Learning and Development manager with nearly a decade of experience, I specialize in designing impactful training programs that drive revenue growth and operational efficiency while aligning seamlessly with organizational goals.My approach combines strategic vision with data-driven insights. For example, I’ve utilized advanced statistical methods, such as Applied Regression Models, to directly link assessment scores with sales performance—quantifying the tangible impact of training initiatives. A recent sales training program I spearheaded resulted in $2.9 million in additional revenue within just two months and is projected to generate over $18 million within a year.Beyond the numbers, I excel at streamlining course development lifecycles, managing CRM transitions with precision, and fostering a culture of continuous learning. My expertise also includes creating e-learning modules and video-based courses for industry leaders like Anheuser-Busch, Marriott, and Whole Foods.I excel at leveraging educational technology to develop engaging, user-friendly content that reduces team workload and enhances skill development. My commitment to detail ensures every learning solution I deliver meets the highest standards of quality and effectiveness.If you’re looking for a leader who can craft strategic training programs that deliver measurable top-line impact, let’s connect. Together, we can elevate your organization’s talent to new heights.

Thomas Holland's Current Company Details
ECI Group

Eci Group

View
Learning and Development Manager
Atlanta, GA, US
Website:
gid.com
Employees:
374
Thomas Holland Work Experience Details
  • Eci Group
    Learning And Development Manager
    Eci Group
    Atlanta, Ga, Us
  • Gid
    Instructional Design Manager
    Gid Jul 2022 - Present
    Remote
    Developed Revenue-Generating Sales Training: Created a sales program that drove $2.9M in revenue within two months, with projected growth exceeding $18M annually.Linked Assessment Scores to Sales Performance: Used regression analysis to correlate training outcomes with sales metrics, proving the tangible impact of learning initiatives.Optimized Training for Self-Guided Tour Software: Improved learner scores from 72% (vendor training) to 91% during the company-wide rollout using advanced instructional design techniques.Streamlined Course Development: Introduced an iterative course creation process, improving efficiency and relevance of educational materials.Aligned Training with Business Goals: Designed objective-based learning strategies focused on measurable outcomes to meet organizational targets.Led CRM Training Development: Planned and delivered training programs that ensured a smooth transition to a new CRM system.Established Assessment Standards: Created criteria to evaluate training effectiveness, ensuring consistent educational quality.Facilitated Process Adoption: Delivered training sessions that reduced friction and fostered a culture of continuous learning.Enhanced Feedback Systems: Developed learner feedback surveys to drive data-informed improvements in course design and delivery.
  • First American Title
    Senior Technical Trainer
    First American Title Oct 2020 - Sep 2022
    United States
    Facilitated Virtual Training Sessions: Led monthly, interactive virtual-classroom sessions to enhance team skills and engagement.Redesigned Training Development Process: Streamlined and improved the workflow for creating new training materials.Developed Salesforce Training Curriculum: Created a comprehensive program to upskill legacy team members and onboard new hires.Implemented Assessment Strategy: Designed a robust assessment framework to measure training effectiveness and close the learning loop.Provided Platform-Specific Coaching: Trained sales reps and managers across 11 platforms to improve technical proficiency.Conducted One-on-One Training: Worked directly with sales reps and managers to help them master key technical skills.Created E-Learning Modules: Designed modules to reduce time strain on the team while enhancing learning efficiency.
  • American Express
    Analyst Ii- Instructional Designer
    American Express Nov 2018 - Feb 2020
    New York, New York
    Created Learning Framework for Leadership: Developed and implemented a new L&D framework tailored for the VP team.Integrated Industry Insights: Combined leading ideas, learning science, and experiential factors to design the new framework.Built Salesforce Training Curriculum: Designed and developed an e-learning program to upskill legacy team members and onboard new hires on our custom Salesforce platform.Implemented Comprehensive Assessments: Established a robust assessment strategy to measure and reinforce training effectiveness.
  • Lobster Ink
    Senior Learning Consultant
    Lobster Ink Jun 2017 - Aug 2018
    Greater New York City Area
    Developed Video-Based Courses: Designed and produced courses used by industry leaders like Anheuser-Busch, Marriott, and Whole Foods.Collaborated with Subject Matter Experts: Scripted engaging lessons for beer, wine, and whiskey courses in partnership with experts.Established Influencer Partnerships: Built strategic relationships with key beverage influencers to enhance course content.Coordinated National Filming Projects: Planned and executed filming trips across the U.S., including a three-week, 3,000-mile California tour of over 50 vineyards, working with freelancers and in-house teams to achieve quality goals.Mastered Production Tools: Gained proficiency in DSLR video operation and Premiere editing to contribute to production success.Implemented Progress Tracking System: Developed a project status reporting pipeline to monitor and share progress organization-wide.Crafted Learning Objectives: Wrote targeted learning objectives to guide course development and ensure educational impact.Secured Filming Access: Built relationships with PR contacts to facilitate vineyard access for filming projects.
  • Four Seasons Hotels And Resorts
    Eno Wine Bar Sommelier/Banquet Team Leader
    Four Seasons Hotels And Resorts Nov 2015 - May 2017
    Washington D.C. Metro Area
    Events- Team Leader1. Assisting to plan and execute events for the highest expectation guests ($100k+ events)2. Leading teams of more than forty on-call servers through five star five diamond service3. Developing a system to record bar consumption for dynamic analysis in excel Eno Wine Bar- Sommelier/Bar Tender4. Learning and maintaining the best in class Four Seasons service standards5. Obtained training techniques from the Four Seasons onboarding program6. Constructed marketing advice for our Wine Director7. Developed a system for training on-call staff nightly.
  • Lambertville Station Restaurant
    Front Of House Manager/Sommelier
    Lambertville Station Restaurant May 2014 - Nov 2015
    Lambertville New Jersey
    1. Responsible for hiring, training, and managing two separate staffs. Over fifty people total. 2. Manage the floor on very high volume Saturdays.o (1,000+ Covers, 50k+ Revenue, 40+ Employees)3. Schedule fifty employees a week. 4. Successfully use scheduling incentives for employees, to accomplish ownership goals.5. Execute opening and closing internal audits, accounting for thousands of dollars in cash6. Maintain very strong working relationships with ownership as well as my team7. Lead by example to inspire diligence and team work from the wait and bus staff 8. Excellent conflict de-escalation skills to assuage difficult guests 9. Sunny, constantly smiling disposition 10. Vast ALOHA experience, including front and back of the house functions11. Ordering and Inventory responsibilities including buying RIPS to get best bottle prices12. Crafted a system to preform employee performance reviews
  • Psoras & Psoras Law Firm
    Legal Intern
    Psoras & Psoras Law Firm Jan 2014 - Apr 2014
    Towson, Maryland
    -Legal intern and assistant to the owner of the firm-Experience in criminal law cases ranging from DUIs to Murders-Built an understanding of the legal process from consultation to closing argument-Over ten hours a week spent in court observing trials-Performed statutory law research using the West Law database -Assisted in constructing strategies to use in the defense of clients-Participated in negotiations with insurance companies in a variety of accident cases
  • Blackrock
    Onboarding- Intern
    Blackrock Jun 2013 - Aug 2013
    40 East 52Nd Street
    -Completed a reconciliation of the ICB and OnBoarding pipelines-Provided additional analysis and color on the subject to top executives-Created a "Playbook" detailing the entire process for on boarding a fund from start to finish -The playbook will be used for new employees hired to OnBoarding as a training guide.-Used multiple forms of communication to gather and consolidate information for fund summaries
  • Blackrock
    Operations-Cash Reconciliations Intern
    Blackrock Jun 2012 - Aug 2012
    Princeton
    -Maintained and Published daily cash reconciliation reports on over 1 Billion dollars of assets-Created and published a new system for project status reporting

Thomas Holland Education Details

Frequently Asked Questions about Thomas Holland

What company does Thomas Holland work for?

Thomas Holland works for Eci Group

What is Thomas Holland's role at the current company?

Thomas Holland's current role is Learning and Development Manager.

What schools did Thomas Holland attend?

Thomas Holland attended Towson University.

Who are Thomas Holland's colleagues?

Thomas Holland's colleagues are Rylie Hardman, Jake Gray, Amalia Guadarrama, Marcy Bardenwerper, Tracy A. Barbersek, El George, Cameron Cornelius.

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