Thomas Ochoa Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Los Angeles Metropolitan Area

• Providing excellent and memorable service aboard both private charter flights and luxury semi-private commuter flights between Los Angeles and regional luxury destinations. • Responsible for seamless, personalized service to high-end clientele including celebrities, executives, royalty, and high-value luxury commuters. • Under command of Pilot in Charge, responsible for all in-cabin safety, guest experience, and food & beverage service.• Contributed to the development and implementation of Charter Service Training for the Aero Inflight Experience Team.• Specialized in for providing prompt, often difficult, detailed feedback regarding points of service, specific clients interactions, and operational issues to assist in the consistent improvement of systems, procedures, and service.• Consistently a top performing Flight Attendant. “Exceeded expectations”, achieving highest possible score, for consecutive quarterly performance reviews.• Contributed to an average company NPS score of 95 (exceeding monthly NPS goal of 88) for 18 consecutive months.CERTIFICATIONS• AirFACTS flight safety, in-air medical, & emergency training through AirCare International• CPR & AED “Heart Saver” Certification through the American Heart Association. • LA County Food Handler's Card.AIRCRAFT• Embraer ERJ-135• Embraer Legacy 600BASE Van Nuys Airport

Greater Los Angeles Area

REPRESENTATION:Management: Jess Canty @ Cinterra EntertainmentTheatrical: Cynthia Booth @ Singular TalentCommercial: Hugh Leon @ Coast To Coast Talent GroupNOTABLE CREDITS INCLUDE:Television: -iCarly (Paramount+)-Barry (HBO)-Night Court (NBC)-The Neighborhood (CBS)-Home Economics (ABC)-Reasonable Doubt (Hulu)-Twenties (BET) -9-1-1 (FOX)-Bless The Harts (FOX)-Comedy Bang! Bang! (IFC)Feature Films: -Me Time (Netflix)-The Greatest Hits (Searchlight Pictures)-God Save The Queens (Tribeca Film Festival Official Selection) -The Horde (Independent)Commercial:-TikTok (National)-GivMobile (Web) Online Media:-Debate Date (for Freeform) -I Hair U (for t3 Micro)-Regional Office Heroes (for Career Builder)WRITING:-Wrote/developing/pitching 1/2-hr animated comedy, co-created with Matt Figueria & Kristen Rozanski. -Wrote/developed/pitched two original 1/2-hr comedies, co-created with Kyla Schoer. Proudly SAG-AFTRA:-Member, Los Angeles Local Board of Directors-Vice Chair, Los Angeles Local Communications Committee -Vice Chair, Los Angeles Local Strike Preparedness Committee-Member, Los Angeles Local NextGen Performers Committee-Member, Los Angeles Local Ethnic Employment Opportunity Committee-Alternate Member, National Communications Committeewww.imdb.me/ThomasOchoawww.ThomasOchoa.com

Pasadena, Ca

Responsible for writing choreography for and leading instruction for approximately 10-15 hour-long barre classes per week, while providing encouragement and modification for a range of injuries, bodies types, and fitness levels. Completed a 9-month training process prior to certification, and responsible for passing a recertification class each subsequent year. Also assisted studio owner in managing studio resources and client accounts. Excels at client care and membership sales, and building community at the studios he works at. Also taught classes at The Bar Method Silver Lake & The Bar Method Downtown LA prior to their closures in 2020.

Pasadena, California

Utilized extensive knowledge of the design industry and construction process as the exclusive point of contact for Trade Clients (Architects, Designers, and Developers) at the Pasadena Gallery. Responsible for assisting in outreach and growing roster of clients, and played an integral role in maintaining client relationships and customer support. Contributed +/- $3 million in sales volume during tenure, during which Trade sales also doubled.

Greater Los Angeles Area

Procured content to share on studio's social media platforms - focused on Twitter, Instagram, and Facebook. Brainstormed ideas for new ways to engage and reach consumers, market classes, and promote upcoming book releases. Reviewed goals and strategized to increase interaction with potential students.

Greater Los Angeles Area

• Provided managerial and administrative support to Senior Partner, assisting with customer service, monthly invoicing and project management for complex planning projects, staffing assignments, and delegation of assorted clerical tasks.• Independently responsible for managing the production of 10 Technical Memoranda for the Los Angeles County Metropolitan transportation Authority as part of the LA Union Station Master Plan. Responsibilities include graphic design of document, proofreading, and copy editing of 300+ pages of graphics and text.• Assisted in the production of the successful application to the American Institute of Architects College of Fellows for Senior Partner. Responsible for graphic design and quality assurance, including proofreading and copy editing of 50+ page document summarizing and contextualizing a career in architecture spanning more than 25 years.• Assisted in planning, writing, contextualizing, editing, and designing award submissions.• Participated in conceptual discussions regarding the redesign for the firm’s website and overall web presence.• Performed archival duties including responding to historic photograph and document requests, and general firm history inquiries.

Greater Los Angeles Area

• Independently managed Site Surveys and Long-Term Master Plans for 28 Los Angeles Unified School District Elementary Schools. Working with Principal Architects, managed the graphics data, and text for 700+ pages of content.• Coordinated maintenance of all files, samples, correspondence and electronic archiving for 17 building projects.• Assisted marketing department with copy-writing, copy-editing, and graphic production for large project proposals and marketing material.• Worked with specification writer to edit and proofread Construction Specification Books for building projects. • Assisted with final proofreading and copy editing of firm's winning submission for the Los Angeles Unified School District Flexible Classroom Building Design Competition.• Edited and created website content as member of the Graphics Implementation Team.

Phoenix, Arizona Area

Customer service representative and support staff member for the departments that make up the University Registrar’s Office on the Tempe Campus.

Phoenix, Arizona Area

Customer Service and general support staff member for the Dean's Office of the Walter Cronkite School of Journalism and Mass Communication.

Tucson, Arizona Area

Attended to assignment desk, incoming phone calls, and police scanners. Responsible for studio-wide script distribution. Contributed to story writing and editing. Assisted production staff during telecasts.

Tucson, Arizona Area

Ba, Architectural History

Activities and Societies: Speech and Debate, American Forensics Association, National Forensics Association, Herberger Insitute of Design.

Certificate, Improvisation, Sketch Writing

Core Improv Curriculum: January 2011 - October 2011 Advanced Study Program: October 2011 - May 2014 Sketch Writing Program: 2013

Instructor: Todd Gunnar Rohrbacher, Sitcom Acting

-Sitcom Master Class (January 2015 - January 2019) -Acting For Sitcoms (November 2013 - December 2014)

Instructor Certification, Barre Fitness