Thomas Conner Email & Phone Number

Round Rock, Texas, United States

New revisions of server backplane firmware are being tested. This is for new server development and ensuring that the FW installs properly and that all functions work.

Austin, Texas Area

• Review company policies and procedures for clarity, completeness, English usage, including those for training program development, quality assurance, document management, finance and communications.• Assess company compliance with their policies and procedures, verifying work products and monitoring employee activities.• Verify the customer experience for using online certificate training programs, including proofreading training materials, verifying interactive activities.• Assess food handler training program for alignment with FDA Food Code federal requirements document.• Support the company's ANSI accreditation to E2659 standards.

Austin, Texas Area

Quality Assurance - Student Services (2016 - 2017)Tested changes and projects made to software that tracks student grades, attendance and schedules.• Wrote SQL queries that will either display results for testing or duplicate results from reports for verification.• All SQL queries were written to work in DB2, SQL Server and Oracle.• Wrote test plans with test cases for projects requiring strong attention to detail.• Executed test scripts.• Assisted Student Consultants with client issues.• Technologies used: SQL, DbVisualizer, DB2, SQL Server and Oracle databases, FogBugz.

Austin, Texas Area

Ensure Windows 10 is functioning with client hardware.• Automated portions of a test that was run on every system so the test information was presented quickly, automatically and so no tests were missed.• Ran Unit test on Dell’s implementation of Windows 10 on all Dell shipping Consumer platforms prior to Windows 10 launch.• Tested Dell’s factory imaging process for proper installation of Windows 10 OS and drivers.• Conduct analysis and quality-control tests to ensure that software meets or exceeds specified standards and end-user requirements.• Retest software corrections from Microsoft to ensure problems are resolved.• Audit defects for timely updates.• Test localization (l10n) for proper installation of the client's OS.• Tested Dell and third-party software apps for scripted factory install with Windows 10.• Technologies used: Windows 10 beta and released, Vantage 5.31, Agility, BITS, MS Bug Management, Office apps.

Austin, Texas Area

Tested toll adjudications for a new High Occupancy / Toll road in VA. Configured and created simulated trips to test trips with incomplete data are properly handled.• Create and convert data into .json files to be used for testing a zoned variable-rate road tolling system.• Test tolling software to ensure discounts are properly applied.• Wrote many SQL queries to test the back-end and verify data.• Technologies used: Jira 5.1.7, Linux, Oracle SQL.

Austin, Texas Area

Tested video over IP applications used with large and small television cable companies. This included packaging for multiple screens (TV, PC and handhelds) and video transcoding operations.• Tested audio / video encoding and transcoding of IP video for use on iOS, Android and Windows Phone devices. • Wrote, modified and executed test cases to assure proper audio / video configuration.• Tested using Adobe HTTP Dynamic Streaming (HDS), Apple HTTP Live Streaming (HLS), Microsoft Smooth Streaming (MSS) video streaming.• Technologies used: Bugzilla 3.4.6, TestLink 1.9.4, Windows 7, Linux (CentOS), NFS, CIFS, TFTP.

Round Rock, Tx

Updated and validated BIOS and firmware for Dell's Integrated Dell Remote Access Controller (iDRAC7). Used WinRM, Racadm, Linux commands and remote file management to control remote servers.• Tested remote access and remote hardware information gathering via command line and Web interfaces.• Test remote access and remote hardware information gathering• Read and edited XML files for testing.• Technologies used: iDRAC7 12G, Windows Server 2008, many Dell propriety applications

Round Rock, Tx

Prepared company for QA in hardware and software development. Set up an electronics lab from scratch. Devised a means to track all components ordered, in stock and sent to manufacturing. Wrote some process and procedures.• In QA, setup JIRA bug tracking software.• Verified BIOS for new computer design.• Wrote an integrated inventory and BOM system using Google Apps to eliminate manual processes.• Created shipping and receiving procedures.• Technologies used: Google Apps, JIRA Enterprise Edition 3.13.2.

Austin, Texas Area

Ensured compliance with the SIA CP-01 standards and wrote test cases to verify compliance.• Thoroughly tested home security devices.• Wrote SQL queries to view data in Oracle tables.• Verified Web application interfaces, both customer accessible and monitoring.• Technologies used: Office 2007, Rally, QNX.

Tested a Web site for use in the UK that enhanced customer’s experience in entering vehicle listings onto eBay. Also maintained the QA environment and deployed all builds to the QA, staging and production environments. Wrote all Function, Use Case and Regression test cases needed to expansively test the project and moderated Control Change Board (CCB) meetings for project.• Created and executed test plans.• Tested an upcoming eBay automotive listing Web application site for new car listings on eBay.• Fully automated the installation of builds using .bat file command lines and wrote VBA to automate processes in Excel.• Tested results and entered new results in the database for further testing.• Technologies used: Subversion 1.4.2, Luntbuild 1.5.3, TestTrack 2008.0.2, Tomcat 5.5, SQL.

Tested embedded, handheld, mobile and back-end applications pertaining to the distribution of product in vending machines including the validation of credit cards and inventory management.• Documented features and usage of older applications to ensure that features were properly and thoroughly implemented in ports to newer applications.• Wrote test cases and tested PocketPC devices communicating with vending machines.• Created .exe and .cab install files for PPC software using Macrovision InstallShield.• Technologies used: Bugzilla, Oracle, Pocket PC, Macrovision InstallShield.

Tested a large Web site for data accuracy and user interface layout. Created necessary test cases for user verification.• Created test cases from use cases and created a traceability matrix to track tests to Use Cases to ensure full testing.• Tested a new commercial Web site featuring new homes for sale. • Created QA tools needed to track work.• Technologies used: Fogbugz (by Fog Creek Software), Excel.

Tested Point-of-Sale devices running on J2EE. This encompassed credit card validation, basic cash register uses and proper calculation of sales tax for many Canadian provinces. • Wrote test cases and tested Point-of-Sale software for sales tax law compliance and general adherence to requirements.• Checked results in Oracle database using SQL.• Technologies used: Mercury TestDirector, SQL, DB/2, PVCS Tracker and StarTeam.

Tested VPN software on handheld, mobile devices including Palm, Pocket PC and Nokia / Symbian as well as on Windows as well as on beta hardware and firmware for IBM• Wrote detailed test cases for use by overseas testing teams.• Technologies used: Windows, Linux, AIX and QNX environments, CMVC, Websphere.