*Managing Control Plane team as well as a Dataplane team under the VPC and EC2 umbrella*Delivered on new network packet routing capabilities, metrics services and heat management capabilities*While managing Digital Commerce team, supported dozens of successful digital commerce client launches including both new Amazon Product launches and market expansions for customers including Prime, Alexa, Ring, Blink, Pharmacy and many more.*While managing AWS Transactional Services database development team, delivered a 10x increase in database storage capacity of replicas while maintaining single digit millisecond read response latencies and low double-digit write latencies.

Managed the product support and technology teams, developing and operating the BlueVolt SaaS LMS product platform hosted on Azure and AWS. Oversaw the development of the technology roadmap and architectural direction of the product. Managed the technology budget.*Released major new features into the platform, including SMS Course Notifications, a new Dashboard UX experience, File Upload feature, Time-limited Course subscriptions, and a Course Sharing portal that provided new customer value. Launched zero-downtime deployments minimizing customer impact during releases.*Transformed API and Analytics architecture to enable more integrations to business value for our customers. Redeveloped Salesforce app to integrate with BlueVolt LMS improving capabilities andperformance.*Deployed nightly automated regression testing and dynamic security vulnerability testing to ID product defects or security issues faster and more consistently than manual testing, improving product quality.*Improved disaster recovery capability and time-to-recovery on outages. Upgraded database capability to significantly improve site performance and enable automated scalability of the platform.*Lead company contract negotiations for operational IT vendors and the technology and privacy portions of customer contracts, which saved 33% annually in headcount overhead.*Completed several Data Processing Agreements (DPA) and secured EU-US Privacy Shield Certification and CCPA-readiness for BlueVolt and BlueBucks to provide smoother business with customers having data privacy concerns.*Saved the organization more than $50K in IT spend by getting qualified for and upgrading to the Microsoft Partner Level Gold Status.

Oversaw service transformation, microservices, implementation of vulnerability fixes, security platform improvements, and continuous engagement and improvement across the design discipline. Transitioned five teams to Agile to increase product delivery predictability and velocity, which resulted in consistent and measurable value delivery by the engineering teams.

Held oversight of Owner Marketing (email advertising) and Digital Contracting (migration of contracts from analog paper contracts to e-sign technology), as well as Digital Contracting product owner. Managed the engineering team, overseeing all product and technology roadmap decisions and globally-dispersed employees.

Manager, Software Development (2011-2013, 2014-2015)Oversaw the team that ultimately released a new INVOS OEM product. Built the Software Sustaining team from the ground floor across six product lines to maintain revenue streams from established products. Managed capital budgets and project budgets through direct ownership or indirectly through collaboration with project managers or senior leaders. Oversaw up to 15 FTEs as well as globally-dispersed contractors.Senior Software Engineer (2007-2011)Implemented the Agile development method as part of the OEM platform development. Led a small software team in the development of an oximetry OEM platform. Interfaced with OEM partners to discuss issues and resolve problems related to OEM integration. Interfaced with product end-users during human factors studies.