Executive support director responsible for operations evaluating business practices built a Sales Development Representative team, conducted operations in HR, and built algorithms using data processing software running calculations on metrics for automatically displayed measurable trends. Currently engaging as a virtual advisor, building teams to help people with their needs.

Responsible for leading and creating standard operations through advanced technology services for multiple departments, including recruiting, marketing through S.E.O., P.P.C., and Geo-fencing, leadership development to over thirty managers across sales, production coordination, quality control, administration, estimating, call center, HR and accounting. Responsible for staffing, training, and developing four offices in Tampa, Orlando, Holiday and Sarasota. Responsible for managing all google framework, zoom products combining artificial intelligence combining Bard AI, Chat G.P.T., and other services connecting framework through API keys, connecting personally developed software for C.R.M., E.R.P. and created a university that had video training platforms stemming from the standard operating procedure setting up G.S.R. bi-weekly check in systems establishing guidelines for profit in each sector while maintaining twenty million dollars in gross receipts annually,As sales manager, built a sales team with managers, leading to being promoted to sales director building three locations, producing over twenty-two million dollars in annual production from one million in annual output while starting a fully functional call center acting as a triage.

• Managed a team of technicians and service writers to ensure customer satisfaction through efficient car maintenance services.• Oversaw multiple service writers and 15 technicians, achieving an average labor hours per ticket of 2.75.• Implemented streamlined processes to improve service efficiency and increase customer retention rates.

Responsible for recruiting, training and developing people. Started in the entry level sales side and moved my way up from account rep to account manager then worked my way up to running the office.Dealt with Sport clients and the entertainment industry. Provided a service to the community with high returns.

Sales Management/Financial ServicesPublic SpeakingMarketingSales