Manage documented requirements and product design around MemberMatch, Clinical Data Clearinghouse, and Care Coordination Manager, including implementation of ADT feed and HIE integration. Triage client issues from Client Success Managers and Implementation Project Managers.- Coordinated all integration efforts of the MemberMatch product, leading to efficient data exchange with multiple products that drove real-time data results that set MemberMatch apart from competitors; increased market value and realized easier sales efforts.- Streamlined procedure for consuming client data into management applications and electronic document warehouse by directing data normalization process behind ADT feeds that flowed into 75+ Care Management products.- Achieved product growth by partnering with the Product Owner to design value-added enhancements and client requests, including identifying technical requirements needed.- Selected by leadership to serve as the voice of the customer, providing critical perspective and insights that influenced product design and development for 5+ products and 500+ customers.

Managed client implementations based around project plans, workflows, and unique client needs for MemberMatch and PatientTrack products. Compiled and maintained notes and implementation documentation per client requirements. Triaged client issues during implementation and post-go live. Coordinated support issues with the Development team and managed timelines and client expectations.

Performed Visual Basic development of Web UI applications, including creating back-end processing applications and services. Designed, analyzed, and implemented software during all product development stages. Collaborated with 5 developers, using agile development methods to maintain multiple products. Worked under the Scrum framework in 2-week sprints.- Worked on the ‘Assembly Manager’ project that was issued a patent, eliminating the need for scheduled deployments of client-specific code through weekly production releases; allowed for real-time development and oversight.

Developed several new feature sets for a web-based data management system enabling the communication and collaboration of thousands of organizers, judges, and college students who design and build vehicles for international competition. Was a key member of a small development team that conceptualized, designed, built, tested, deployed and maintained this system.My primary contribution was streamlining the users' experience for all the different types of users accessing the system. Designed all graphic elements and styles within the system.Was responsible for designing features in a modular fashion leveraging ASP.NET user controls. Key Technologies: .NET 4.0, SQL Server 2008, HTML, CSS, Rally, FogBugz, KILN (Mercurial)