Tom Higgins Email & Phone Number

Aberdeen, South Dakota

Making bad things better and good things great.

Aberdeen, South Dakotah

WSMF is an owner operated projects based technology effort to work on Open Source/Creative Commons focused works.•PiFold - Jan 2016 - Present - An implementation of the Anyfesto project using a Raspberry Pi Zero with a limitation on the form factor such that it fits inside a standard sized wallet. https://hackaday.io/project/9498-pifold•Anyfesto - May 2014 - Present - A Raspberry Pi / CHIP based captive portal local content server with a wide range of services including FM broadcasting, file server, media streaming, p2p communications, voip and more. https://github.com/tomhiggins/anyfesto•Chumote - Apr 2012 - Sept 2012 - Application to control much of the functionality of a Chumby device via any web browser. https://github.com/tomhiggins/chumote•WSMF Historic Broadcast Podcasts - Mar 2001 - Present - Development of an evolving code base to distribute historic broadcasts to subscribers. Currently managing over 20 genre specific podcasts and the back end to generate daily feeds. Currently reaching over 7,000 subscribers. http://tomwsmf.com/•Countermoves - 2000 - 2005 - Countermoves was a print and play games magazine aimed at open game development. Each issue had various games, design notes and articles all published under a CC license such that anyone could spread the ideas and better them. http://countermoves.blogspot.com

Aberdeen, South Dakota

Massively Multi Issue Real Time Retail Problem Solver (MMrtRPS) for an ongoing multi billion dollar consumer/product distribution organization.

Creation and Administration of Intranet and Internet Database Driven Web Based Applications for the Department of the Interior (DOI) which included...* 2002-2004: Transition of mainframe timber sales accounting systemsto a web based solution using only Open Source applications and custom code.* 2000-2004: Transition of legacy document management systems toApache, Zope servers with Plone and Python methods* 1998-2004: Trained on the internal structure of the BLM's financial system IDEAS. Worked with a BLM task order manager to create useful queries and data integrity checks on an agency wide database.* 1998-2004: Creation of the BLM's Brio Enterprise Server for client/server database solutions over the web.* 1997-1998: Creation of the "Jobs In The Woods" web based data entryand reporting system.* 1997-2004: Study of emerging Open Source technologies to integrateinto new and existing projects.

* Administered a 150 user Novell 3.12/Novell 4.1/Windows 95/AppleTalk LAN* Managed a two person tech support staff for PC,Mac, and Network support.* Managed a six person customer support staff for product support.* Intranet/Internet mail administrator utilizing MS Mail clients on both Mac and Windows environments, SMTP Gateway, MS Mail Server and Lotus Notes.* Responsible for researching and purchasing computer equipment and software.* Administrated network connectivity between the US and the London home office via a dedicated network line with Lotus Notes Server and Client.* Liaison with UK home office customer support over Lotus Notes and a shared MS Access database.* Created and maintained a customer support database.* Created a web based customer support resolution system.* Advised on technical aspects for “The Internet” 1996 published by DorlingKindersley ISBN: 9780789412881

* Administrated a 200-user Novell Netware LAN spanning 17 locations.* Intranet/Internet mail administrator utilizing Lotus CC:Mail clients, SMTP Gateway, Lotus CC:Mail Server and Lotus Notes.* Implemented the migration of marketing publications and insurance inquires into a Internet-based system utilizing Netscape's Browser over the World Wide Web.* Developed several MS Access applications to facilitate shared database functions via a distributed mail system over the Internet and company-wide Intranet via Lotus CC:Mail and Lotus Notes.* Developed and maintained an underwriting workstation, on which underwriters across the company could evaluate and rate potential applications via the company's LAN and the Internet.* Researched and tested Microsoft Windows 95 for integration into the company's LAN.* Designed and implemented the public Internet Web site for customer interaction and information gathering.

* Maintained a large Internet Service Provider with a user base of over 2,000. The ISP started as the Mindvox BBS .* Administration of several Sun OS and NEXT servers.* Setup a local Microsoft NT server with several clients. * Setup and maintained all financial information including day-to-day transactions.* Designed and implemented a customer support system, both on computer and off, including a telephone-based help desk, an online response system for all requests, and a billing system that tied into the financial system using MS Access and Perl. * Creative customer support solutions.

* Designed and implemented a local area network connecting employees in five geographical locations using Novell, Windows for Workgroups, and remote dial-up clients. * Setup and maintained a networked real estate management system ,Skyline Management, that serviced over 50 properties in the tri-state area over both LAN and dial-up networking. * Installed and maintained the company's payroll system using Foxpro's Database engine, including all non computer-related filling and reporting. * Evaluated technology needs and purchased all hardware and software. * Implemented and maintained new technologies to facilitate office automation including computer based faxing, dial-up networking, image processing and document archiving.

* Managed the production and distribution of course ware materials * Tested and maintained training room PC and Apple based systems over multiple locations * Evaluated new software and networking technologies* Drank way more coffee than I ought to have

* Maintained a sales based transaction system.

Computer Science

High School, Information Technology

Activities and Societies: Honor Society Gifted and Talented Courses Student Body President Student Body Vice PresidentWhat can be said.