Stacie Thomas Email and Phone Number

• Continues to participate in high-level meetings to assist in developing Institutional process improvements including contributing to the development of Standard Operating Procedures (SOPs) to help define Institutional requirements for the expectations and use of CTMS.• Reviews Billing Determinations (BD) for new OCRO studies to help ensure accuracy when reviewing charges after study start to stay compliant with Institutional standards and study requirements.• SignalPath Administrative Team member and point of contact for system needs and updates.• Submits and tracks CTMS study build process in Salesforce. Customizes study builds in CTMS to improve billing review and financial reconciliation for Hem/Onc and Non-Hem/Onc departments.• Continues to create Research Study (RSH) Records in EPIC Institutionally based on study documents for billing accuracy. Makes EPIC Security Requests for new users who need First/Second Tier Biller Review access to review study charges.• Submits studies for EPIC builds Institutionally. Reviews to ensure EPIC builds match CTMS one-to-one for consistency against study documents for accurate billing.• Reviews CTMS and EPIC Research Module Systems with new users and sets them up with profiles in CTMS along with required training.• Continues to perform demonstrations for study staff to review study visits and budgets at Study Start-up Meetings with OCRO to help reduce questions and potential issues.

• Participates in high-level meetings to assist in developing Institutional process improvements.• Created a SharePoint site for the Finance team to showcase the teams’ functionality and support, providing regular updates and guides for common questions and areas of concern.• Continues to create Research Study Records in EPIC institutionally. Makes EPIC Security Requests for new users who need Second Tier Biller Review access for their study.• SignalPath Administrative Team member and a point of contact regarding system needs and updates. Continues to set up new users with profiles and assigned training. Continues customizing study builds in CTMS to improve functionalities for all Non- Hematology/Oncology departments. • Special Billing’s point of contact for billing inquiries. Assesses charges as appropriate and reaches out to study teams for additional support or information.• Second-Tier EPIC charge reviewer for OCRO, Neurology, Ophthalmology, and Pediatric Hematology/Oncology. Collaborates with teams to ensure proper billing when issues occur.• Developed a guide to aid in Patient Reimbursement departmental processes. Continues to compile CTMS report monthly for expected patient incentives for study participation and prepares Request for Payments (RFP) for new study participants. • Created a process improvement with the financial team for Study Closeouts. Continues to assist with reconciling studies for financial closeout.• Performs demonstrations for study staff to review study visits and budgets at Study Start-up Meetings to help reduce questions and potential issues.

• Created Research Study records in EPIC based on study documents to ensure billing accuracy, Institutionally, and customized study builds in CTMS to improve study build functionalities for all Non-Hematology/Oncology departments.• Second-Tier EPIC charge reviewer for OCRO, Neurology, Ophthalmology, and Pediatric Hematology/Oncology to ensure billing accuracy.• Compiled CTMS report monthly for expected patient incentives for study participation. Prepared Requests for Payments (RFP) for new study participants as needed.• Assisted with reconciling studies for financial closeout. Assessed LBI reports against CTMS reports for any missing charges or payments and potential missing patient incentives.• Performed demonstrations for study staff to review study visits and budgets at Study Start-up Meetings to help reduce questions and potential issues.• Set up new users with profiles in CTMS and assigned training. Met with new users to review CTMS and the EPIC Research Module systems.

•Assisted with the completion, organization, and maintenance of study-related documents using Excel spreadsheet visit trackers and multiple sponsor-specific data collection databases.•Communicated with study monitors, sponsors, and staff regarding study updates and inquiries.•Assisted with clinical study visits, including preparing lab kits and patient binders, data entry in electronic data capture (EDC) systems, and completed a study visit-specific checklist to ensure all protocol required activities took place.•Scheduled clinical study visits in the hospital’s EHR, sent reminders to study staff about upcoming visits in Microsoft Outlook, and make reminder phone calls to patients.•Reviewed EHR for recruitment purposes and utilized REDCap for data collection.

•Provided hospitality and customer service.•Assisted managers with duties including creating shift floor plans and training staff.