Thomas Swinnen Email & Phone Number

Antwerp, Be

Brussels Area, Belgium

Now I am able to help my customers (Resellers) by sharing them my knowledge and expertise in order to deliver a more solid solution and a better understanding of the capabilities of the Cisco Portfolio by:Delivering Trainings and updates (both sales and technical) to European companies covering:--=> Cisco Meraki Unified Access--=> Cisco Unified Access--=> Cisco Collaboration--=> Cisco SecurityOther Tasks:--=> Presales and solution building--=> Best effort post-sales assistance--=> Internal and external trainings

My technical background and social skills were a perfect match to take a suitable position in helping End Customers seeking ways to improve (IP) communications and productivity. My work consisted of creating a full solution (proposal) containing:--=> Vendor positioning (Cisco, Microsoft, HP, Dell, APC, …)--=> Best Offer, Promotion and Discount awareness--=> Project planning and TCI (Total Cost of Implementation) --=> Support and Maintenance to complete the TCO--=> Demonstrating the Solution and defending project proposals

During this period I had the opportunity to gain understanding about a major part of the Project Life Cycle. The following topics were part of my core tasks at the time.European-wide Implementations and Maintenance of:- Collaboration Solutions--=> CUCM / CUCM Express / UC500--=> Unity / Unity Connection / Unity Express--=> Presence Client / CallConnector --=> CUCCX / IPCC (Contact Center Scripting and Building)--=> Analogue and IP Gateways--=> Reception consoles / Fax systems- Unified Access--=> Wireless Access Points, Controllers and Control Systems--=> Catalyst Switches--=> ISRVendors: Cisco / Microsoft / Quescom / Peter Connects / Imagicle / Nortel / Escaux / …

Master, Master In Science - Electronics / Ict (Ing.)

Thesis: Detectiesysteem voor epileptische insulten --=> http://www.cera-award.be/node/2034

Bachelor, Electronics - Ict