◆ National Account Manager of the Year - 2024

◆ National Account Manager of the Year - 2017

◆ Manage Google’s retail presence in a territory consisting of over 45 National Retail Accounts including Best Buy, Costco, Walmart, Target and Staples◆ Coordinate and execute all field activities, including retailer visits, merchandising, assisted sales, trainings, and relationship building with all levels of retail management◆ Conduct in-depth retailer training for sales associates and managers in both formal and informal settings on the features, benefits and value proposition of Google Retail products◆ Build relationships with store management to increase revenue and minimize returns of Google Retail Products◆ Maximize in store merchandising opportunities including increased shelf space and live demos◆ Increase and maintain mindshare/front-of-mind brand awareness and loyalty with store personnel by cultivating positive relationships◆ Develop and maintain a travel plan including budget responsibilities◆ Collect and report competitive intelligence to Business Intelligence Management Team

◆ Develop and implement new eCommerce merchandising solutions resulting in improved sales, value to consumer and overall satisfaction with our product offerings◆ Identify, strategize and execute the online merchandising of new brands leading to increased revenue, brand awareness and company growth◆ Maximize current product offerings by consistent performance evaluation and revenue management◆ Strengthen and maintain vendor relationships leading to exclusive marketing and sales opportunities◆ Develop and hold central position between departments – Sales, Logistics, Content, Marketing, Technology, Accounting and Customer Service◆ Strategize and coordinate first to market eCommerce product launches with existing and new brands leading to increased revenue and company market awareness◆ Maintain a constant forward thinking vision of our markets – constant source for outside of the box ideas, marketing and sales tactics, overall company strategy

◆ Manage 7 independent rep. firms and oversee direct B2B sales in 24 US states, 2-3 weeks of travel per month ◆ Maintain and strengthen account relationships to increase revenue resulting in average territory growth of 34% year over year◆ Plan strategic sales utilizing retail and eCommerce market analysis, ensuring procurement, managing product life cycle and identifying OEM opportunities◆ Engaged in all aspects of supply chain for digital technologies manufacturer specializing in portable products including: Product development, forecasting, market planning, B2B sales, intro / exit strategies◆ Work directly with Sr. VP of Sales and Marketing to ensure overall company goals are exceeded

◆ TASCAM Pro Audio Division of TEAC America, Inc.◆ Generate $150k per month in sales via 50+ outbound calls and emails per day including developing and distributing sales promotions to dealer base and rep. force

◆ Provided technical support for consumer and dealer inquiries – answered 30% to 50% of incoming calls daily reducing average hold time and improving customer satisfaction

◆ Qualify and distribute customer support calls while managing Customer Service email inbox and pre-support/Customer Service inquiries

◆ Administrative support including order processing, email and phone for dealer base, rep. force, sales staff and end users in Pro Audio, Consumer Electronics and Software divisions