Business Development Manager
CurrentBusiness Process ReengineeringBusiness Development
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Thomas Teng is listed as Business Development Manager at CP SPECIALISTS PTE LTD, based in Singapore. AeroLeads shows a matched LinkedIn profile for Thomas Teng.
Thomas Teng previously worked as Release Manager, Senior Solution Designer at Singtel and Change And Release Manager at Singtel. Thomas Teng holds Bachelor Of Computing (Merit), Computing from National University Of Singapore.
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Thomas Teng is a Business Development Manager at CP SPECIALISTS PTE LTD.
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Singapore
Business Process ReengineeringBusiness Development
Singapore
Development of Consumer Mobile business requests in Amdocs Master Enterprise Catalog product and handle Release Management for Core Systems Change Requests.Achievements: - Development and delivering change requests with short time to market (3 days from requirements to production delivery for handset, accessories, promotion launches and 7 days for offers launches) to challenge volatile competition in consumer mobile space. Delivered 209 Change Requests since joining the team.- Coordinated with lead solution designers, Change Management team and Change Approval Board to ensure Core Systems planned releases are delivered on time to serve Singtel business initiatives.- Supported release deployment to ensure successful Go-live for every release.
Singapore
Instrumental in Change Management for Corporate portfolios, maintaining and overseeing OPEX budget and reporting to management on the quarterly financial health. Took charge of change prioritization with business stakeholders. Managed and ensured prioritized initiatives are launched to market on time.Handled Core Systems Release Management and supported production deployment. Adept in the preparation of release documents, delivery scope, and change implementation plan for monthly minor and major releases. Coordination of activities with solution designers and vendors for release code/configuration compilation, regression testing, and sanity testing. In charge of presenting release scope and ensuring change criteria are met in accordance of Change Advisory Board for release approval.Achievements:- Yearly OPEX budget expenditures spend in accordance with approved amount.- Achieved more than 85% successful on-time delivery for BAU enhancements supporting business initiatives.- Supported successful Go-live for every release to production.
Singapore
Managed Production incidents to ensure service recovery within SLA to support business across store-fronts and web portals in OFT (order flow through) team. Supported all iPhone and Samsung flagship phone launch events, ensuring good health in critical systems to support business to achieve good customer buy flow experience. Managed “get well” initiative to reduce order automation errors to improve accuracy and efficiency in orders fulfillment and to reduce overhead cost due to manual labor.
Provided billing system warranty support for Singtel Order and Billing Project.
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Thomas Teng works for CP SPECIALISTS PTE LTD.
Thomas Teng is listed as Business Development Manager at CP SPECIALISTS PTE LTD.
Thomas Teng is based in Singapore while working with CP SPECIALISTS PTE LTD.
Thomas Teng has worked for Cp Specialists Pte Ltd, Singtel, and Accenture.
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Thomas Teng holds Bachelor Of Computing (Merit), Computing from National University Of Singapore.
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