Thomas Le Email & Phone Number
@pingidentity.com
LinkedIn matched
Who is Thomas Le? Overview
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Thomas Le is listed as Infrastructure Engineer at Ping Identity, a with 2160 employees, based in Denver, Colorado, United States. AeroLeads shows a work email signal at pingidentity.com and a matched LinkedIn profile for Thomas Le.
Thomas Le previously worked as Associate Infrastructure Engineer at Ping Identity and Sr Desktop Support Engineer at Ping Identity. Thomas Le holds Bachelor Of Science - Bs, Biology, Information System from Loyola University Chicago.
Email format at Ping Identity
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AeroLeads found 1 current-domain work email signal for Thomas Le. Compare company email patterns before reaching out.
About Thomas Le
Thomas Le is a Infrastructure Engineer at Ping Identity. He possess expertise in project management, solidworks, microsoft office, engineering, leadership and 9 more skills. Colleagues describe him as "Thomas is such a delightful person to have around. He is innovative, organized as well as helpful and is always open to ideas and suggestions. He contributed to the team and seams to get along with everyone. It was a pleasure to manage him for the time we worked together.", "I had the pleasure of hiring Thomas as a Service Desk Technician and oversaw his promotion to a level 3. He’d be an asset on any team and has a great attitude. He’s always seeking to improve his professional skills and took on any task I threw at him. From organizing our inventory to providing technical customer support to our end users. He’s a technician worth hiring!", and "Thomas is an absolute pleasure to work with! He has a positive, collaborative attitude and always brings innovative ideas to the table. Thomas is driven and passionate about personal growth and personal development as is evident in his pursuit of three tech certs in six months. On top of his technical expertise, Thomas consistently goes above and beyond to help others and provide incredible support."
Listed skills include Project Management, Solidworks, Microsoft Office, Engineering, and 10 others.
Thomas Le's current company
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Thomas Le work experience
A career timeline built from the work history available for this profile.
Role listed
Associate Infrastructure Engineer
Sr Desktop Support Engineer
Desktop Support Engineer
It Support Specialist
Maintained accurate records of hardware and software assets and conducted audits to ensure proper assignment of licenses. Monitored hardware warranty status and coordinated repairs when needed. Collaborated with HR to streamline onboarding and offboarding processes, deploying hardware, setting up emails, and granting access to applications for new hires. Assisted with new hire quality assurance checks and ensured devices were managed by Jamf or Intune. Disabled access for terminated associates and facilitated asset retrieval.
Service Desk Analyst Iii
Led new hire and skill development training for the Service Desk team while reviewing and creating knowledge-based documents to ensure compliance with company guidelines. Collaborated with Desktop Support on resolving higher-level issues and assisted with onboarding tasks, including deploying and managing Windows and Apple desktops and laptops. Ensured proper enrollment of Apple devices in Jamf Pro and setup of Google Workspace accounts. Managed Microsoft SharePoint and performed domain reintegration for computers. Collaborated with management and internal users to enhance the end-user experience. Oversaw IT inventory management tasks, including hardware retrieval from terminated employees, diagnostics testing, and disposal of legacy hardware through coordination with third-party recyclers.
Service Desk Analyst
As the primary point of contact, provided technical support to over 4000 associates on enterprise applications and equipment, maintaining a high SLA of 97% or higher. Resolved an average of 35 tickets daily, addressing issues such as web browser and home network troubleshooting. Collaborated with team members to efficiently triage tickets and ensure proper classification and routing. Assisted associates with setting up computer hardware, applications, multi-factor authentication (MFA), and VPN clients. Delivered end-user training on equipment, applications, and password best practices. Remotely pushed driver and firmware updates to users using Microsoft Configuration Manager.
Technical Support Associate
Provided comprehensive end-user support for hardware and software issues, ensuring optimal performance by updating operating systems, drivers, and firmware. Managed networking equipment including routers, switches, wireless access points, and printers, troubleshooting as needed. Collaborated with employees to equip them with essential tools and applications for success. Implemented and maintained Microsoft SharePoint and OneDrive, managing access for employees. Established automated data backup solutions to safeguard employee data. Ensured meeting room equipment functioned properly. Assisted engineers with converting 3D CAD design into a flat layout. Collaborated with third-party vendors to resolve manufacturing software issues, including Amada Software Solutions and SolidWorks.
Colleagues at Ping Identity
Other employees you can reach at pingidentity.com. View company contacts for 2160 employees →
Nivedita Birajadar
Colleague at Ping IdentityBengaluru, Karnataka, India
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Erica Ping
Colleague at Ping IdentityVancouver, British Columbia, Canada
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Nabil Arbouz
Colleague at Ping IdentitySan Francisco Bay Area, United States
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Dalton Slattery
Colleague at Ping IdentityAustin, Texas, United States
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Dennis Palad
Colleague at Ping IdentityDenver, Colorado, United States
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Akansha K.
Colleague at Ping IdentityBengaluru, Karnataka, India
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Joe N.
Colleague at Ping IdentityDallas-Fort Worth Metroplex, United States
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Chris Robson
Colleague at Ping IdentitySouthend-On-Sea, England, United Kingdom
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Andrew Kennedy
Colleague at Ping IdentityCanada
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Julian Lanier
Colleague at Ping IdentityDenver, Colorado, United States
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Thomas Le education
Bachelor Of Science - Bs, Biology, Information System
Associate’S Degree, Associate In Science - Biology & Associate In Arts - Business Information Systems
Frequently asked questions about Thomas Le
Quick answers generated from the profile data available on this page.
What company does Thomas Le work for?
Thomas Le works for Ping Identity.
What is Thomas Le's role at Ping Identity?
Thomas Le is listed as Infrastructure Engineer at Ping Identity.
What is Thomas Le's email address?
AeroLeads has found 1 work email signal at @pingidentity.com for Thomas Le at Ping Identity.
Where is Thomas Le based?
Thomas Le is based in Denver, Colorado, United States while working with Ping Identity.
What companies has Thomas Le worked for?
Thomas Le has worked for Ping Identity, Hotel Engine, Angi, and T & L Sheet Metal, Inc..
Who are Thomas Le's colleagues at Ping Identity?
Thomas Le's colleagues at Ping Identity include Nivedita Birajadar, Erica Ping, Nabil Arbouz, Dalton Slattery, and Dennis Palad.
How can I contact Thomas Le?
You can use AeroLeads to view verified contact signals for Thomas Le at Ping Identity, including work email, phone, and LinkedIn data when available.
What schools did Thomas Le attend?
Thomas Le holds Bachelor Of Science - Bs, Biology, Information System from Loyola University Chicago.
What skills is Thomas Le known for?
Thomas Le is listed with skills including Project Management, Solidworks, Microsoft Office, Engineering, Leadership, Os X, Microsoft Windows, and Powerpoint.
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