Thomas M. Email & Phone Number

• Top 5 Cerner Client Instructor, responsible for delivering onsite and virtual Cerner Millennium Build and Maintenance courses for System Analysts, Directors, C-Suite, Physicians, and other support staff on CORE system.
• Millennium Database/ Health Information Management Build & Maintenance Proficiencies:  Database Architecture (Oracle RDBMS) Cerner Command Language (CCL/ SQL)  Organization Design & Build Interfaces (HL7.

California

• Managed all aspects of RevenueCycle End User training at numerous hospital sites, serving as a Subject Matter Expert from leading project kick off meetings, materials development, trainer supervision, and continued.
• Revenue Cycle competencies in Registration, Scheduling, Ambulatory, Reporting, Patient Accounting, and HIM.
• 2015 Cerner HR Influencer Award winner.

Springfield, Illinois Area

• Analyzed, developed, planned, scheduled and lead training programs for business applications, office software, and required IT technical skills.
• Conducted training sessions and proficient in all user roles in both Allscripts EHR and PM system.
• Managed Touchworks Scan user training and access.
• Utilized SSMT (Starter Set Migration Tool) to build EHR user profiles.
• Coordinated with KCIN clients to provide on-going training for New Hires and remedial sessions.
• Developed positive working relations with practice managers and project managers of both HSHS and non- HSHS clientele.

Hawaiian Islands

• 116 acute bed facility supporting the 2nd busiest ER in the state, offering a full complement of outpatient surgical and ancillary services. Recognized in the July 27, 2010 U.S. News and World Report’s 2010 Best.
• Managed all assigned patient accounts (In/ Outpatient) from admission to discharge. Responsible for verifying all inpatient admissions for insurance coverage, and following notification process of each company to.
• Routinely gathered unique patient information related to medical procedures and financial scope, to help aid patients do a cost analysis, and make suggestions to ensure optimum medical/ financial outcomes
• Identified and resolved complex billing inquiries that require the coordination of typically 3 or more stakeholders, to reach an acceptable resolution for all parties.
• Reconciled monthly outside vendor charges (i.e. Fresenius Medical Care), and maintained an ongoing relationship with vendors to correct any discrepancies, and efficiently produce accurate month-end invoices by accounts.
• Utilized 2 different accounting software programs to receipt Epic payments (patients, insurance companies), and Hawaii Pacific Health (doctors, vendors), and balance batching daily deposits.

Orlando, Florida Area

Managed all office operational work of an ambulatory surgical center (ASC) with 5 operating rooms, and 17 physician partners. Center specialized in Otolaryngology, Gastroenterology, and general/ plastic surgery (fully licensed by state of Florida, Federal Medicare, and Joint Commission on the Accreditation of Healthcare Organizations certified)

Bachelors Of Science In Business Administration, Accounting

Masters Of Science In Management, Health Care Administration