Thomas Trotter

Thomas Trotter Email and Phone Number

Technical Operations Specialist @ Marsh McLennan Agency
Matthews, NC, US
Thomas Trotter's Location
Matthews, North Carolina, United States, United States
Thomas Trotter's Contact Details

Thomas Trotter work email

Thomas Trotter personal email

About Thomas Trotter

I traveled down the paths of journalism and education before discovering that a) I was not born to become a novelist and b) I am really good at helping people with computer-based technology. For 25 years now, I've been working in the capacity of support specialist and technology leader. I solve problems, coordinate, train, write instructions, and more. The crossroads between end user, technology, and IT personnel--that's where I reside and thrive.

Thomas Trotter's Current Company Details
Marsh McLennan Agency

Marsh Mclennan Agency

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Technical Operations Specialist
Matthews, NC, US
Website:
marshmma.com
Employees:
14249
Thomas Trotter Work Experience Details
  • Marsh Mclennan Agency
    Technical Operations Specialist
    Marsh Mclennan Agency
    Matthews, Nc, Us
    View
  • Mcgriff
    Technical Operations Specialist
    Mcgriff May 2023 - Present
    Charlotte, North Carolina, United States
    View
  • Truist Wealth
    Document Custody Technology Manager
    Truist Wealth Mar 2021 - May 2023
    Charlotte, North Carolina, United States
    Position eliminated through RIF 5/25/2023.Managed two team members on Tech Team, providing reviews and input on performance. Performed data work, such as formatting, importing, exporting, running reports, running queries.Supported emBTRUST document-custody system as lead system administrator.  Performed system configurations.  Performed troubleshooting on problems.  Tested vendor’s fixes.Trained staff as needed.Wrote instructions and technical explanations.Participated in projects for system conversions, upgrades, patches. Developed and supported several Microsoft Access tools for various needs.Used web-based investor-agency systems (Freddie Mac, Fannie Mae, Ginnie Mae).  Assisted others with these systems.  Provided troubleshooting and testing as needed.Advised operations manager on technology and processes.
    View
  • Bb&T
    Corporate Trust Team Leader
    Bb&T May 2003 - Mar 2021
    Charlotte, North Carolina, United States
    Led two team members on Tech Team (whom I now manage) before merger that formed Truist.Performed all non-management duties described above under Wealth Document Custody Technology Manager.Reviewed/audited mortgage-loan files.Filed and retrieved mortgage-loan files in vault.Labeled files.Sorted mortgage-loan documents.Performed system-based releases of mortgage-loan files.Built custom reports and ran various system-provided reports.
  • It Innovations Of Waxhaw, Nc (Now Defunct)
    System Engineer
    It Innovations Of Waxhaw, Nc (Now Defunct) Sep 2002 - Jan 2003
    Waxhaw, North Carolina, United States
  • Decision One Mortgage (Now Defunct)
    Network Support Technician
    Decision One Mortgage (Now Defunct) Jun 2002 - Sep 2002
    Charlotte, North Carolina, United States
  • Patterson Pope
    Software Specialist
    Patterson Pope Jul 1997 - Jan 2002
    Charlotte, North Carolina, United States
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  • Patterson Pope
    Records Specialist
    Patterson Pope Mar 1997 - Jul 1997
    Charlotte, North Carolina, United States
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  • Rgis, Llc
    Inventory Auditor
    Rgis, Llc Oct 1996 - Feb 1997
    Charlotte, North Carolina, United States
    View
  • Charlotte-Mecklenburg Schools
    English Teacher
    Charlotte-Mecklenburg Schools Oct 1995 - Oct 1996
    Charlotte, North Carolina, United States
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Thomas Trotter Education Details

Frequently Asked Questions about Thomas Trotter

What company does Thomas Trotter work for?

Thomas Trotter works for Marsh Mclennan Agency

What is Thomas Trotter's role at the current company?

Thomas Trotter's current role is Technical Operations Specialist.

What is Thomas Trotter's email address?

Thomas Trotter's email address is th****@****ail.com

What schools did Thomas Trotter attend?

Thomas Trotter attended West Virginia University, Frostburg State University, Southern Illinois University, Carbondale, Carthage College.

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