• Promoted into role after several years of consistently exceeding leadership expectations• Utilize Power Automate, Teams, and SharePoint to design, implement, and monitor efficient request tracking platforms to provide accurate Power BI metric reporting to senior leaders• Develop creative ways to maintain team organization and effective inter-departmental communication through tools including SharePoint, Teams, and Power Automate• Lead trainings and act as subject matter expert for collaboration tools including Teams, SharePoint, and workflows created to enhance efficiency and streamline communication for Financial Modeling & Analytics (FMA) team and business partners• Manage run of quarterly access review of 135+ AD Groups, including approval process and audit logging, using Power Automate, Microsoft Forms, SharePoint, and Power BI; facilitated successful training to teammate with no previous exposure to systems used for full responsibility transition to run the process end to end• Delegate and prioritize team’s responsibilities on a weekly basis via Microsoft Task Planner to ensure efficient and timely project milestone completion and adherence to SOX controls• Manage audit requests from various areas both internal and external throughout the year, ensuring timely responses by maintaining appropriate and organized documentation, and supporting FMA leadership through PowerPoint creation• Voluntarily coordinate team engagement events and activities virtually and in-person to aid in boosting morale and connection of geographically diverse team• Aid teammates in learning more efficient notetaking and deliverable tracking to ensure timely distribution of post-meeting notes and expectations to stakeholders

• Nominated for internal I’m an Ally award for timely and successful conversion of MPMO reporting to new Archer Model Risk Management system with minimal stakeholder and business interruptions• Streamlined inter-department communication and collaboration by creating a central MPMO hub within Microsoft Teams• Self-studied Power BI to develop and deliver enterprise-wide monthly, quarterly, and ad-hoc model development governance status reports using skills such as importing and manipulating Excel and SQL server data, table relationships and basic DAX, and building data visualizations and reports to be published to an online app• Continually implemented procedure improvements, documented in Visio, to increase the effectiveness of the MPMO’s governance process• Led trainings of new solutions for appropriate stakeholders and acted as subject matter expert and support during rollout process• Participated in Archer Model Risk Management system build to include MPMO tracking and reporting capabilities necessary to record the model development tollgating process• Trained Model Risk Project Management team on MPMO processes and aided in building new reports to ensure smooth transition of responsibilities; continued to act as support and subject matter expert as needed post-transition

• Managed and coordinated all backstage movements such as efficient scene changes, crew effectiveness, and carefully timed costume changes while maintaining clear and concise communication with the Stage Manager in the booth

• Promoted into higher permanent role from previous contract role based on leadership recognition and recommendation• Managed the development and introduction of new processes within Anti-Money Laundering (AML) Refresh department by coordinating necessary expertise and requirements from multiple lines of business across the Bank• Provided technical guidance and process solutions to associates to resolve complex operational problems using SharePoint and Tableau• Led discussions and decision-making process for risk management projects with business partners and senior leaders • Successfully designed and implemented new processes for case reassignments and sales-initiated changes, integrating tracking capabilities and improving turnaround time by 75%• Created reports and presentations on department performance metrics and initiative progress for audiences including sales, refresh teams, management, and executives both routinely and as requested using Excel, Access, and PowerPoint• Trained and supported leadership team on utilization of metric reporting to improve employee output within their individual team’s management objectives

• Developed centralized and easily-navigated Excel file from hundreds of pages of PDF/Word documents for EMEA requirements to reduce analyst research time • Collaborated with Senior Managers to ensure ongoing personal and team compliance with AML Standards as well as regulatory requirements across all regions and jurisdictions• Performed global client refresh for a wide variety of entity types through the review of client documentation, vendor databases, and data within proprietary systems in addition to open-source research• Learned role quickly among training cohort and selected by leadership to begin work early on ad hoc projects; continued to act as guiding peer to training cohort through successful onboarding with no terminations

• Developed new reporting processes in Excel using Experian Healthcare, NextGen, and Epic systems to review daily, monthly, and annual revenue with administrative team for patient account and insurance contract-level financial decisions such as write-downs and payment extensions• Analyzed insurance payments received according to scheduled contractual rates by insurance company and CPT (Current Procedural Terminology) codes and consolidated actionable transactions for Accounts Receivable/Payable leaders to distribute amongst teams to recuperate underpaid or repay refund-required accounts• Discovered and successfully recovered thousands of dollars in insurance underpayments via trend analysis• Negotiated, modeled and analyzed health insurance contract proposal details in Excel using pivot tables for management review• Partnered with CFO on ad hoc reporting projects for company billing department• Participated in communicating business requirements and onboarding of Experian Healthcare system for the company