Walker Owen Email and Phone Number
As a Director of Operations at Imagine Crafts, a leading company in the craft industry, I oversee multiple departments and implement AI into the day-to-day operations. I have studied Urban and Environmental Policy at Occidental College, where I was able to professionalize my love for protecting the environment. In my current role, I have successfully executed many company-wide projects, such as integrating Amazon Vendor Central, implementing system improvement strategies reducing labor and shipping costs, virtually eliminating all fines, and improving customer service. I leverage my skills in Enterprise Resource Planning (ERP), Load Planning, and Customer Success to optimize the efficiency and effectiveness of the operations. I am passionate about innovation, creativity, and the environment and I enjoy working with a diverse and collaborative team that shares the same vision and values. I bring a unique perspective and experience to the company, having worked in and supervised different roles and functions, such as shipping, receiving, production, customer service, marketing, and research and development.
Imagine Crafts / Tsukineko
View- Website:
- imaginecrafts.com
- Employees:
- 6
-
Director Of Operations/Project ManagerImagine Crafts / Tsukineko Sep 2021 - PresentKirkland, Washington, United States• Design and execute a variety of company-wide projects to identify and address inefficiencies, reducecosts, and increase revenue while adhering to strict timeline and budget constraints.• Manage e-commerce, marketing, warehouse operations, production, sales, and recruiting departmentsincluding direct supervision of all employees.• Utilize all facets of various e-commerce sites and enterprise resource planning (ERP) systems includingAmazon Vendor Central and QuickBooks to efficiently manage business operations.• Increased company-wide productivity by 200% over 18 months by promoting top employees whilereducing net labor costs by 50%.• Achieved 95% reduction in customer and cargo fines, 90% reduction in recruiting costs, and 25%reduction in shipping costs through enhanced employee training, process improvement, and extensivecontract negotiations. -
Operations ManagerImagine Crafts / Tsukineko Sep 2020 - Sep 2021Kirkland, Washington, United States -
Shipping SpecialistImagine Crafts / Tsukineko May 2020 - Sep 2020Kirkland, Washington, United StatesExecuted accurate and efficient order fulfillment by scanning, packing, and shipping orders for customers. -
Expo / Kitchen ManagerWild Ginger / The Triple Door Jun 2017 - Feb 2020• Managed quality assembly and timely delivery of dishes upon promotion to Expo, overseeing a team of 30-40 employees during dinner shifts.• Actively participated in full employee lifecycle, contributing to the development of a skilled and efficient workforce through involvement in hiring, training, and performance management.• Displayed adaptability and sound decision-making skills by successfully transitioning to Server role after one year of service.• Delivered exceptional customer service and meticulous attention to detail, maintaining an exemplary record of zero formal guest complaints over the course of 12 months.
Walker Owen Education Details
Frequently Asked Questions about Walker Owen
What company does Walker Owen work for?
Walker Owen works for Imagine Crafts / Tsukineko
What is Walker Owen's role at the current company?
Walker Owen's current role is Director of Operations at Imagine/Tsukineko | AI, ERP, Customer Success.
What schools did Walker Owen attend?
Walker Owen attended Occidental College.
Who are Walker Owen's colleagues?
Walker Owen's colleagues are Chris Elliott.
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Walker Owen
Gainesville, Fl -
Walker Owen
Financial Professional With Consolidated PlanningCharleston, South Carolina Metropolitan Area1newyorklife.com -
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