Thomas Atwood Email & Phone Number

Portland, Or

Delivering forward-looking leadership to technology operations for bicoastal offices, I steer strategic planning processes, engage teams in the development of technology solutions, and ensure compliance with internal policies and external regulations for data security and financial control.Highlights of my contributions include:• Spearheading the full-scale redesign and modernization of the company's IT, data processing, and security departments to reflect most current industry best practices.• Overhauling technology policies and procedures, directly spurring improvements in resource utilization and process efficiency.• Significantly improving system performance and network uptime through the integration of cloud technology and a virtual network.• Producing millions of dollars in new revenues by proposing and launching a software development department, creating a new business line for custom websites, email campaigns, backend CRM integration, and other services.• Designing a proprietary tool enabling service expansion to better meet client needs for the management of digital campaigns, creating new revenue opportunities.• Revamping the company's disaster recovery plan, creating protocols to enable a significant reduction in downtime and a 24-hour path to full recovery.

Lake Oswego, Oregon, United States

Overseeing day-to-day operations of the IT Department, I set strategic plans to meet immediate and future business needs. To this effect, I evaluated existing systems and infrastructures and steered the development and management of technology-based upgrade projects as well as new application development. I also led recruitment, hiring, training, and development of staff; controlled budget and produced performance reports; and ledprocurement activities for hardware and software.Highlights of my contributions include:• Serving as the head of a committee tasked with enhancing compliance with state and federal regulations.• Advising on PCI DSS compliance throughout the planning and launch of a new ecommerce site.• Curbing potential downtime by as much 50% through the redesign of the company's disaster recovery plan, more effectively utilizing cloud-based technology.• Managing revision to department policies and procedures, communicating new expectations and monitoring adherence.