I am a student at the University of Massachusetts Lowell, pursuing a bachelor's degree in Computer Science. I have a strong background in information technology, having completed a vocational high school diploma in IT services and earned multiple certifications, such as the CompTIA A+ and Net+. I have a strong interest in building a career in either computer science or information technology, and I'm excited about the opportunities in both fields!In my roles as a computer technician, I have developed and demonstrated skills in computer troubleshooting, customer service, communication, and problem-solving. I am motivated by learning new things, helping others, and creating positive impacts. I value hard work, attention to detail, and collaboration, and I seek to bring my perspectives and experiences to the team!
Wfpps Service It
-
Field Engineer & TechnicianWfpps Service It Jul 2024 - PresentLowell, Massachusetts, United StatesComplete assigned tickets by installing, troubleshooting, and repairing desktops, routers, access points, POS, cameras, and printersRun cable, install raceways, drill holes, cable management & labeling, ethernet terminationComplete tickets in coordination with remote engineers, unsupervised and with a team, while observing and following safety guidelines; complete technical training to further knowledge
-
ServerVinwood Caterers Feb 2024 - Aug 2024Gloucester, Massachusetts, United StatesEnsured optimal guest experience by serving, cleaning up after, and resolving guest concerns in a fast-paced environment, managing time to create the best experience for each guest; Set up and closed events -
Help Desk TechnicianTechevolution Jun 2023 - Feb 2024Lynn, Massachusetts, United StatesProvided Help Desk support to a variety of end users in an MSP environment. Diagnosed, troubleshooted and resolved tickets using remote tools and diagnostic utilities, documented resolutions; completed mass-onboarding.Managed inbound calls and provided first contact support for clients. Assigned tickets to technicians by skill set.Answered client questions about software, escalated tickets appropriately and provided excellent customer service. -
Future LeaderNational Park Service Jul 2022 - Aug 2022Saugus, Massachusetts, United StatesThis job involved skills in historic preservation, building maintenance, natural resource management, and visitor operations. As a Future Leader, I also gained valuable trade experience in carpentry and landscaping.
Thomas Williamson Education Details
-
Freshman -
Computer Science -
Essex North Shore Agricultural & Technical SchoolInformation Technology
Frequently Asked Questions about Thomas Williamson
What company does Thomas Williamson work for?
Thomas Williamson works for Wfpps Service It
What is Thomas Williamson's role at the current company?
Thomas Williamson's current role is Driven Honors Computer Science Student | Interested in Cloud, AI, and IOT | Collaborate Problem Solver.
What schools did Thomas Williamson attend?
Thomas Williamson attended University Of Massachusetts Lowell, North Shore Community College, Essex North Shore Agricultural & Technical School.
Not the Thomas Williamson you were looking for?
-
Thomas Williamson
Gainesville, Fl -
Thomas Williamson
Resilient Culture Speaker And Consultant For Educators, Mission-Driven Organizations, And Their PeopleWashington, Dc -
3gmail.com, asmnet.com, circlek.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial