Thomas Dyer

Thomas Dyer Email and Phone Number

Senior Manager, Site Reliability Engineering @ Benevity
Calgary, AB, CA
Thomas Dyer's Location
Calgary, Alberta, Canada, Canada
About Thomas Dyer

SRE | DevOps | WebOps | OpsEng | Engineering ManagerProvides leadership and expertise in software operations by leveraging over ten years of experience with high performing teams providing Production Support and Site Reliability Engineering. Advocate of the principles of DevOps and a champion for efficient change management in on-premise, co-located, and Cloud-based ecosystems.

Thomas Dyer's Current Company Details
Benevity

Benevity

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Senior Manager, Site Reliability Engineering
Calgary, AB, CA
Website:
benevity.com
Employees:
846
Thomas Dyer Work Experience Details
  • Benevity
    Senior Manager, Site Reliability Engineering
    Benevity
    Calgary, Ab, Ca
  • Benevity
    Director, Devops
    Benevity Aug 2024 - Present
    Calgary, Alberta, Ca
    Experienced DevOps Leader providing strategic direction and mentorship to SRE, CI/CD, and Production Support teams, fostering collaboration and continuous learning. Skilled in developing comprehensive DevOps strategies aligned with business goals, optimizing CI/CD processes, and automating across the SDLC. Expertise in cloud platform management (AWS, Azure, GCP), ensuring secure, scalable deployments. Proven ability to integrate security practices, enhance cross-functional communication, and drive innovation by evaluating emerging tools and technologies. Passionate about building a culture of experimentation, continuous improvement, and shared ownership in software delivery.
  • Benevity
    Senior Software Development Manager, Devops
    Benevity Apr 2021 - Aug 2024
    Calgary, Alberta, Ca
    Reporting to the Director, DevOps as a combination people-and-technical leader across all tenets of DevOps. Focused on projects, processes, and initiatives with inter-team and departmental impact and responsible for short and mid-range planning for the DevOps Team (formerly, SRE Team).A Senior Software Development Manager, adept at orchestrating the convergence of engineering and operations processes within dynamic environments. Demonstrates exceptional leadership capabilities by overseeing DevOps teams and driving innovation. Proficient in managing vendor relationships and ensuring adherence to governance standards, particularly in AWS environments. Possesses a strong technical acumen and fosters a culture of excellence and collaboration amongst team members.• Facilitate whole DevOps team meetings to ensure alignment and collaboration• Directly lead and inspire one of three DevOps squads to achieve team goals• Manage vendor relationships for DevOps-owned tooling, optimizing resource allocation and efficiency• Stay abreast of latest technical advancements in AWS Services• Act as delegated control owner for critical Change Management and select Security, Access Control, and Incident Management SOC controls• Coach, mentor, and develop team members to foster a culture of excellence and continuous improvement• Drive DevOps initiatives at an organizational level to enhance operational effectiveness• Conduct performance reviews, 1-on-1s, and manage team dynamics to promote professional growth and development.
  • Benevity
    Site Reliability Engineering Manager
    Benevity Jan 2019 - Apr 2021
    Calgary, Alberta, Ca
    One of two managers responsible for the Site Reliability Engineering team. Lead five direct reports across the four rotational functions of Web Operations, Performance and Security, Developer Empowerment, and Infrastructure. Contribute to weekly tactical planning, as well as input and guidance to the mid-range strategic plan and team roadmap. Member of the Change Approval Board. Provide support for day-to-day work, escalations, and incident response. Guide individual and team professional development through regular one-on-one meetings, and facilitated team discussions.
  • Solium
    Director, Web Operations
    Solium Mar 2017 - Dec 2018
    Reporting to the SVP Technology, the Director Web Operations is the strategic and operational leader for the Site Reliability and Data Integrity services for Solium's Shareworks platforms.Manages a team of 20 direct and indirect reports, across three functional teams, which support the Shareworks platforms for Solium, Barclays, Great West Life, Morgan Stanley Smith Barney, and UBS. Also guides individual and team growth, professional development, and provides ownership and direction for team culture, quarterly objectives, and day-to-day workflow.Responsibilities:◆ Ownership for Availability, Reliability, and Resilience of Shareworks platforms;◆ Production incident management;◆ High level architecture vision for the Shareworks platform;◆ Ownership of the data change management policy;◆ Audit support for SSAE18 SOC1 and SOC2;◆ Primary stakeholder / sponsor for Platform Engineering projects;◆ Visionary for process improvement;◆ Executive reporting for the Production Support Team.
  • Solium
    Platform Engineering Team Lead
    Solium Jul 2015 - Mar 2017
    Team lead for the Platform Engineering squad of the Solium LIVE team.• Ownership of the Availability, Reliability, and Resilience of the Shareworks Platform;• Lead a team of two direct reports through a rotational schedule;• Short term planning for four-week sprints;• Mid-range planning for strategic goals;• Advocate for the long-term vision for the platform• Protection and evolution of the 'Platform Engineering' workflow;• Responsible for scheduling and management of 'Platform Engineering' projects;• Perform weekly, week-to-week, and over-all progress reporting;• Web Operations thought leader.
  • Solium
    Systems Engineer, Csa
    Solium Feb 2013 - Jul 2015
    Logistical Intervention and Value Engineering (L.I.V.E.) Specialist, with the Solium Capital Production Support Team (The LIVE Team).Core Functions:• Web Operations;• Production environment stability;• Data fixes, code patches;• Tier 3 Bug Investigation;• Software Deployment;• Infrastructure Automation.Awesome Projects:• 'Admiral Ackbar' - Production Monitoring and Alerting Framework;• 'Veronica Mars' - Sandbox Environment Status Dashboard.Certifications:• Certified Shareworks Associate (CSA) - November 2013The LIVE Team:The Logistical Intervention and Value Engineering Team is a small, highly skilled team with a range of expertise including Database (Oracle/SQL), Programming (Java, Ruby/Rails), Production Support, and Software Deployment, and Deployment Automation. Employing a 'pull work' strategy, the LIVE Team will keep the business running through major production incidents, patch deployments, or simple day-to-day data fixes and 'do broken feature by human'.
  • Calgary Scientific Inc
    Systems Engineer, E.I.T. - Devops
    Calgary Scientific Inc May 2011 - Feb 2013
    Calgary, Alberta, Ca
    Technical Operations Engineer with focus on "Dev-Ops" projects, in addition to the regular role(s) of a Systems Engineer.Projects:• Continuous Delivery (CTD) System utilizing Atlassian Bamboo build system and Centos 'yum' repositories;• Configuration Management of Product Demonstration and Product Support systems using Opscode (Hosted) Chef;• Continual improvement of overall Product Delivery System.Core Functions:• Exploration of tools and practices that increase overall quality of the company and it's product;• Promotion of open collaboration between Dev, QA, and Operations - Including participation in 'Engineering All-Hands' monthly meetings;• Participate in and lead daily team Standups;• Maintain team Kanban board;• JIRA ticket upkeep for Ops projects;• Represent Operations at Whole Product Team (WPT) meetings;• Represent Operations at Engineering Management and Technical Leads (EMTL) meetings;• Represent Operations at COTS meetings.Team Dynamic:The Systems Team leveraged a wide range of technologies, from Turn-Key or Hosted to Homegrown or Open Source, to achieve the best solution for any situation. A select few examples are:• Zendesk;• Opscode Chef;• Dropbox;• VMware ESX; • Numerous Scripts in varying languages (ruby, perl, shell,...). Used (modified) Kanban for Operations Team planning and organization, and used the concept of MVP (minimum viable product) to rapidly develop, use, and iterate on our tools, and practices.Team Motto:"The Operations team exists to provide our customers, internal and external, with a positive experience and to empower those customers with our tools, skills, and practices."
  • Osisoft Canada Ulc
    Field Service Engineer (E.I.T.)
    Osisoft Canada Ulc Apr 2009 - May 2011
    San Leandro, Ca, Us
    Core Responsibilities:- Provide assistance in the deployment and use of OSIsoft technologies;- Develop, maintain, and give technical training classes;- Participate in North American tech support rotation;- Participate in Sales Support (including representation at region seminars);- Manage small PI System implementation projects.Highlights:- Co-caretaker and assisted in the creation of content and exercises for the 'PI Application Development' training course.- Attended OSIsoft's User Conference 2010 and participated with the team that facilitated the OSIsoft UC2010 Learning Labs.- Attended meetings, conferences, and workshops at OSIsoft offices in Montreal, Philadelphia, and San Leandro with employees from local and international offices.Attended and presented technical talks at OSIsoft Regional Seminars:Calgary 2010 - 'PI for Office 2010'Vancouver 2010 - 'PI for Office 2010'Vancouver 2009 - 'Don't leave data behind with PI Manual Logger'Calgary 2009 (Attended, did not present)Conducted numerous on-sites for product implementation, working with a highly varied client base:- Oil and Gas- Power (Generation and Transmission & Distribution)- Chemical- Datacenter Monitoring- Mining, Metals & Materialswww.osisoft.com
  • Acceleware Corp
    Application Engineer (E.I.T.)
    Acceleware Corp May 2008 - Aug 2008
    Worked with clients to develop and integrate new products and product features Worked extensively with electromagnetic simulation software packages Debugging technical problems in a large C/C++ code base Familiar with various hardware for HPC and GPGPU computing Conducted on-site visits with local clients Assisted with technical support
  • Acceleware
    Intern
    Acceleware May 2006 - Aug 2007
    Calgary, Alberta, Ca
    Wide variety of tasks including Customer Support, Sales Support, AE, QA and some Development.Part of the team that attended and represented Acceleware at the MTT International Microwave Symposia 2007 and IEEE Antenna and Propagation Society Symposia 2007.Conducted on-site visits to two major partners in Europe for product troubleshooting and maintenance.Awarded the 'General Dynamics Canada Computer Engineering Internship Award' and 'Mike Ward Engineering Internship Prize' from the Engineering Intership Program at the Schulich School of Engineering, University of Calgary.

Thomas Dyer Skills

Jira Ruby Git Shell Scripting Ansible Devops Sql Continuous Delivery Linux Technical Training Scripting Kanban Zendesk Opscode Chef Github High Fives S3 Amazon Web Services Opsgenie Sensu Monitoring And Alerting Alert Design Html And Css Lean Six Sigma Web Operations

Thomas Dyer Education Details

  • University Of Calgary
    University Of Calgary
    Computer Engineering

Frequently Asked Questions about Thomas Dyer

What company does Thomas Dyer work for?

Thomas Dyer works for Benevity

What is Thomas Dyer's role at the current company?

Thomas Dyer's current role is Senior Manager, Site Reliability Engineering.

What is Thomas Dyer's email address?

Thomas Dyer's email address is to****@****ail.com

What is Thomas Dyer's direct phone number?

Thomas Dyer's direct phone number is +150475*****

What schools did Thomas Dyer attend?

Thomas Dyer attended University Of Calgary.

What skills is Thomas Dyer known for?

Thomas Dyer has skills like Jira, Ruby, Git, Shell Scripting, Ansible, Devops, Sql, Continuous Delivery, Linux, Technical Training, Scripting, Kanban.

Who are Thomas Dyer's colleagues?

Thomas Dyer's colleagues are Hayley Crandell, Sydney Thompson, Shelby Earle, Jing Yin, Dhruv Vyas, Vijayetha Shenoy, Csm®, Meagan Lane.

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