Thomaz Clozel Nascimento Email and Phone Number
Thomaz Clozel Nascimento work email
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Thomaz Clozel Nascimento personal email
With over eight years of experience in the F&B industry, and a previous background in Aviation, I am a seasoned Operations & Quality Manager at The Acai Spot International, a leading chain of healthy food outlets. I have a strong expertise in hospitality, exhibitions, service delivery, customer satisfaction, and people management, which I leverage to oversee the operations and quality standards of multiple locations across the UAE, Hungary and Kuwait.My passion is to provide the best possible service to our customers, ensuring that they enjoy a fresh, nutritious, and delicious experience every time they visit our outlets. Additionally, I coordinate and manage the participation of The Acai Spot in various exhibitions and events, showcasing our products and brand to a wider audience. I am always looking for new opportunities and challenges to grow and improve our operations and quality, and to contribute to the success of The Acai Spot International.
The Acai Spot
View- Website:
- theacaispotcafe.com
- Employees:
- 17
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Operations & Quality ManagerThe Acai Spot Jul 2021 - PresentDubai, United Arab Emirates
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Operations ManagerThe Acai Spot Jun 2017 - Jul 2021Dubai, United Arab Emirates
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Cabin SupervisorEmirates Dec 2011 - Apr 2017Dubai, United Arab EmiratesManage the resources (time, product and people) and maintain standards (safety, security and service) to ensure customer needs are met.Ensure that customers are consistently provided with the highest quality of customer service through effective supervision of crew members. Ensure customer complaints in the respective cabins are fully investigated, managed effectively, documented and appropriate service recovery is applied where applicable.Provide guidance, direction and feedback to team members on their on-board performance to ensure standards are consistently met (customer, safety, security, team). Ensure Flight Reviews are completed to capture Cabin Crew performance and discussed with individual Cabin Crew member on-board.Responsible for conducting timely and motivational briefing sessions prior to flights in accordance with the pre-flight briefing guidelines and ensuring the required Image and uniform checks and document checks are completed for all crew. -
Pe TeacherColégio Arbos Apr 2011 - Nov 2011Santo André, São Paulo, BrazilSupervision of sports court activities (cooperative and competitive exercises in a ludic approach) for children aged 6 to 12 years old.
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ConsultantActavox Jul 2010 - Feb 2011São Paulo, BrazilCRM On Demand Oracle support;Pipeline Management -
BartenderRenaissance Rooms Nov 2008 - Jan 2010London, United KingdomDirect contact with customers and suppliers.Management of opening/closing bar stock.
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LifeguardGll (Greenwich Leisure Limited - Oasis Leisure Centre) May 2009 - 2009London, United KingdomFacilitate the adaptation process of users to the aquatic environment.Supervision of indoor/outdoor swimming pools.
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Administrative AssistantStahldach Construcoes Ltda Aug 2006 - Mar 2008São Paulo, BrazilDevelopment of delivery reports, dealing with daily banks, post offices and registry offices’ procedures. Reception and Human Resources.
Thomaz Clozel Nascimento Skills
Thomaz Clozel Nascimento Education Details
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FefisaPhysical Education Teaching And Coaching -
Abc FlyAirline Flight Attendant
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High School -
High School Diploma
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Project Management
Frequently Asked Questions about Thomaz Clozel Nascimento
What company does Thomaz Clozel Nascimento work for?
Thomaz Clozel Nascimento works for The Acai Spot
What is Thomaz Clozel Nascimento's role at the current company?
Thomaz Clozel Nascimento's current role is Operations & Quality Manager @ The Acai Spot International | Hospitality, Exhibitions.
What is Thomaz Clozel Nascimento's email address?
Thomaz Clozel Nascimento's email address is th****@****tes.com
What schools did Thomaz Clozel Nascimento attend?
Thomaz Clozel Nascimento attended Fefisa, Abc Fly, Centro Universitário Fundação Santo André, Centro Universitário Fundação Santo André, Mba Usp/esalq.
What are some of Thomaz Clozel Nascimento's interests?
Thomaz Clozel Nascimento has interest in Animal Welfare, Environment, Arts And Culture.
What skills is Thomaz Clozel Nascimento known for?
Thomaz Clozel Nascimento has skills like English, Microsoft Office, Customer Service, Microsoft Word, Flights, Demand Supply Planning, Aquatics, Physical Education, Staff Management, English Teaching, Pipelines, Service Delivery.
Who are Thomaz Clozel Nascimento's colleagues?
Thomaz Clozel Nascimento's colleagues are Ngassa Franck, Shiela Dable, Livia Eudes, Dorota Bialkowska, Rami Reddy, Erick Jhon Alayon, Milana Khmeidan.
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