Thomas Blom

Thomas Blom Email and Phone Number

Supply Chain analyst in the making @ Moonen Packaging
weert, limburg, netherlands
Thomas Blom's Location
Roermond, Limburg, Netherlands, Netherlands
Thomas Blom's Contact Details

Thomas Blom personal email

n/a
About Thomas Blom

Now working on becoming a supply chain analyst. Previously online retail experienced in ecommerce payments, underwriting, factoring, credit& collections and compliance, my experience also extend to Business Intelligence (BI), Agile, Risk Analysis as well as contract negotiations and supplier management. Being a multilingual (English, Dutch, German and Swedish), I have leveraged my communication skills and nurtured good connections within the industry.

Thomas Blom's Current Company Details
Moonen Packaging

Moonen Packaging

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Supply Chain analyst in the making
weert, limburg, netherlands
Website:
moonenpackaging.com
Employees:
62
Thomas Blom Work Experience Details
  • Moonen Packaging
    Supply Chain Analyst
    Moonen Packaging Jan 2023 - Present
    Weert, Limburg, Netherlands
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  • H&M
    Collections Manager And Payment/Underwriting Specialist (Ecommerce)
    H&M Feb 2017 - Dec 2020
    Boras, Sweden
    • Continuous improvement of fraud to sales ratio• Continuous cooperation with sales and checkout to ensure best possible conversion rates• Setting up and implementation of Multiple fraud and credit rules drastically reducing bad debt and associated workload• Maintaining best possible price and service levels from 3rd party debt collections and market leading credit reporting agencies in the United Kingdom, Netherlands, Austria and Germany - for all online markets of the H&M Group• Maintaining compliance with local consumer credit legislation• Very successful renegotiation of contract with most essential supplier of credit checks• Instrumental in the successful integration of 3rd party payment service provider, enabling consumer credit purchases in physical stores through smooth check out via H&M app
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  • H&M
    Payment Specialist (Ecommerce)
    H&M Sep 2016 - Jan 2017
    Boras, Sweden
    • Continuous analysis of customer payment behaviour• Continuous improvement of business rules• Subject matter expert within a global IT project, and successfully implemented business rules within the new solution• Reinvented duplicate prevention with great success
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  • H&M
    Payment Coordinator (Customer Finance)
    H&M Jan 2012 - Aug 2016
    Boras, Sweden
    • Analysis of customer behaviour• Reconciliation of debt collection reports• Near immediate success in reducing fraud with next to no negative effects on sales• Improved customer experience, sales, reconciliation and compliance through smart business rules dealing with underpaying customers• Instrumental in ensuring compliance with Dutch and British financial authorities by setting up and implementing best practice credit policies
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  • H&M
    Back Office Customer Service Agent
    H&M May 2008 - Jan 2012
    • Level 1 Contact Resolution and Fraud Management• Area covered: Netherlands, Germany, Austria, as well as the UK• Responsible for creating fraud management guidance to 1st line agents, training of agents• Assisting law enforcement in their efforts of dealing with mail-order fraud• Ensuring compliance with local consumer credit regulations in the Netherlands through safeguarding correct credit reporting
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  • H&M
    Customer Service Agent
    H&M Aug 2007 - Jul 2008
    • 1st line agent for the Netherlands, Austria and Germany• Taking orders and explaining invoices• Multiple trips to Swedish HQ to help with backlog
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Thomas Blom Skills

Customer Experience Webshop Sales Financial Risk Communication English Credit Risk Collections Cash On Delivery Microsoft Office Profit And Loss Management Risk Management Change Management Business Requirements Customer Service Consumer Credit Law Dutch Argumentation Requirements Gathering Mailorder Credit Management Teamwork Fraud Prevention Credit Checks Fraud Analysis German Online Checkout Call Centers Duplicate Prevention

Thomas Blom Education Details

Frequently Asked Questions about Thomas Blom

What company does Thomas Blom work for?

Thomas Blom works for Moonen Packaging

What is Thomas Blom's role at the current company?

Thomas Blom's current role is Supply Chain analyst in the making.

What is Thomas Blom's email address?

Thomas Blom's email address is thomas.blom@hm.com

What schools did Thomas Blom attend?

Thomas Blom attended Maastricht University.

What skills is Thomas Blom known for?

Thomas Blom has skills like Customer Experience, Webshop, Sales, Financial Risk, Communication, English, Credit Risk, Collections, Cash On Delivery, Microsoft Office, Profit And Loss Management, Risk Management.

Who are Thomas Blom's colleagues?

Thomas Blom's colleagues are Bryan Tinnemans, Cindy Smeulders, Hanan Boujada, Hannie Slenders - Van Dooren, Dian Van Der Looij, Mario Sijben, Chantal Bremmers.

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