Supported the training organization and business stakeholders by implementing improvements to the LMS, assisted certification programs, supported training administrators and end users across all geographies, and daily operations of the LMS.Managed the learning catalog, reporting and analytics, security roles, payment types, and partner and customer user accounts.Optimized importing training schedules and classes into the LMS, saving 30-40 admin hours per quarter.Created financial reports every quarter for upper leadership on bookings for web based, virtual, and in person classes.Provided support on a complex multi year project sucessfully migrating from Saba LMS to an in house built LMS.Worked closely with certifications team on initiatives ensuring training was tracked across multiple systems and used LMS to manage payments resulting in significant increases in revenue.

• As Global LMS Administrator supported Corporate Academy, Business Stakeholders, Training Administrators worldwide, Channels, HR Talent Management, and end users in a highly customized Saba environment with 8 languages• Analyzed business requirements and implemented training solutions for key stakeholders• Lead team of administrators to maintain global catalog of Instructor Led, Virtual, and Online courses• Deployed over 30 technical and sales certification programs and internal compliance programs for over 10,000 users.• Configured e-commerce and payment types based on needs of Training Delivery teams in each geography in over 20 currencies • Maintained hundreds of HTML system notifications in 8 languages, including custom and context sensitive attachments• Developed online content standards, UAT process, training material, and procedure documents• Recently completed successful transition from Saba to Cornerstone on Demand as part of the Academy Technology team.

• Contracted to Hitachi Data Systems to preserve data integrity of user accounts, organizations, learning catalog, and ecommerce transactions within the Saba Learning Management System.• Provided LMS training and technical support for end users, customers, partners, instructors, and training administrators in Americas, EMEA, and APAC regions.• Managed global learning catalog, curriculum, and certifications

• Began employment as a Sales Representative then promoted to Hiring/Training Manager. • Responsible for hiring, managing, and training up to 40 sales personnel. • Grew to become the highest performing office in the company• Administered performance assessments and prepared detailed sales and payroll reports.