I am a highly principled team player who tackles challenges using a holistic and flexible approach. I understand the importance of using contingency planning, strategic thinking and systematic analysis when effectively undertaking critical projects. I value organized collaboration and intentional leadership.I have over 18 years in the supplemental insurance industry; with a concentration on growth strategy and building client relationships. I've work closely with leadership as a liaison for our venders and field force teams. I have spent considerable time building and maintaining collaborative relationships with our venders. I under the importance demonstrating my commitment to our customers and establishing inclusive and respectful two-way feedback.As a member of any team, I strive to incorporate a sense of enthusiasm and willingness by always assisting teammates and readily accepting any challenges that come my way. I understand the necessity for diplomacy and compromise when working in groups. In each role, I have worked closely with employees of various levels within the organization to serve as a business-focused, value-added partner to the business unit and my leadership. As the Product Owner for the Claims Automation Team, I understand the importance of working with cross-functional teams, identifying user needs, and ensuring the product meets and exceeds the customer’s expectations. My role as Product Owner is to set the vision and direction for the product; ensuring my team stays the course and delivers a valuable product. By leveraging statistical data analysis and strategic planning, I drive product success and ensure my team is aligned with business goals. Communicating the value my team brings has been my top priority. By having open lines of communication between myself and my stakeholders I make certain my development team stays aligned and informed. Goals are set and achieved.I have held various roles throughout my career at Aflac and have gained considerable experience in each of these areas. I want to be able to apply these techniques to improve cooperation, boost morale and increase efficiency among my team members. As leader, I recognize that each person is an individual and brings a unique perspective to any situation. I strive to actively listen and understand that objectivity and compassion are necessary to gain the confidence of those around me, always working towards cooperative solutions.
