Thompson Cherian Email & Phone Number

India

Pune, Maharashtra, India

As the Head of Solutions Engineering at Design Industries, I lead DI's Atlassian Pre-Sales and Solutions initiatives. My role focuses on:1.Leadership & Strategy: I steer the Solutions Engineering team and align our offerings with client needs and industry trends.2. Atlassian Solutions Development: Innovating and enhancing our Atlassian solutions to provide.

Pune, Maharashtra, India

Helped Atlassian establish a Partner Assessment and EnablementProgram. Worked with Solution Partners in driving their specialization path in ITSM, Agile and Cloud.

Bengaluru, Karnataka, India

One of the first persons from India to be hired by Atlassian for a customer-facingtechnical sales-oriented role. Played the role of a TAM and SE engineer whileworking in Pre-Sales and Post-Sales engagement with Enterprise Customers across APAC.

Bengaluru Area, India

Played a critical role in enabling the organization to become an AtlassianPartner. Enabled them to grow from Silver to Gold Level. Was able to successfully train, enable and scale the Pre-Sales and Delivery teams.

Bangalore

• Technical Lead for Atlassian ALM and DevOps Teams
• Identifying client requirements and provide appropriate SCM/ALM Solutions
• Lead and Manage DevOps Team
• Creation of DevOps solutions including Open Source tools
• Consultation for implementing Agile using Scrum, Kanban etc. using Atlassian Tools such as JIRA and Confluence.
• Providing Consultation for Devops Teams in using Atlassian tools together with their existing tools set.

Bangalore

• Identifying the requirements of the clients and providing the best SCM/ALM Solutions for the clients using Atlassian Tools
• Consultation for implementing Agile using Scrum, Kanban etc. using Atlassian Tools such as JIRA and Confluence.
• Consultation for Migration from other tools such as ClearQuest, RTC, Redmine etc to JIRA
• Providing Consultation for Devops Teams in using Atlassian tools together with their existing tools set.
• Providing Technical Training for users and administrators for various Atlassian Tools
• Providing Consultation for Migration from Cloud to On-Premises/Server and vice versa for various Atlassian Tools

Bangalore

• Administration and Configuration of Atlassian Tools - JIRA, Confluence, Bitbucket,Bamboo, Crucible and Crowd
• Creation and Customization of Projects,Spaces,Repositories and Build Plans/Projects
• Administration of Atlassian Applications in Linux Servers
• Providing Technical Support to End Users
• User Management using Atlassian Crowd
• Identification and Creation of Service Cases

• Provided live onsite and online support for live stream setup and flawless streaming.
• Was able to consistently meet project timelines and ensure client expectations are met and exceeded.
• Effectively executed client engagements and act as client point-of-contact for project related issues.
• Was able to play a valuable part in the successful production of live and on-demand webcasts.
• Provided technical support speakers during live and on-demand webcasts.
• Successfully mentored and monitored team for 300+ streams