Thomas Olsen

Thomas Olsen Email and Phone Number

Head of IT Operations, Group IT @ Matas Group
Copenhagen, DK
Thomas Olsen's Location
Copenhagen, Capital Region of Denmark, Denmark, Denmark
Thomas Olsen's Contact Details

Thomas Olsen personal email

n/a
About Thomas Olsen

Strong leader experienced in IT operations, Service Management, Strategy, and Digital Transformation.Passionate about leading people to experience their own personal success, in groups that solves complex challenges together. In a way that customers, stakeholders, and business relations feel great collaboration. Get motivated by reaching the common targets and results together.Know how to navigate, act and prioritize within political agendas, as well as the daily tasks. Have education and experience with System Management, strategic disciplines of PMO, Enterprise Architecture, Business Development and Digital Transformation, around my usual area of responsibility in IT Operations.My Leadership & Management style and mindset is ready for situational changes. Always in the state of a friendly mood, even during problem management. Get motivated by creating and develop performing teams. Thrive in large companies as CIO, CTO, Director, or any kind of Senior Management in local IT departments and the busy environments around digitalization, projects, operations, and service management.

Thomas Olsen's Current Company Details
Matas Group

Matas Group

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Head of IT Operations, Group IT
Copenhagen, DK
Website:
matasgroup.com
Employees:
107
Thomas Olsen Work Experience Details
  • Matas Group
    Head Of It Operations, Group It
    Matas Group
    Copenhagen, Dk
  • Marel
    Head Of Cloud & Connectivity, Global It
    Marel Sep 2023 - Jul 2024
    Copenhagen Dk, Boxmeer Nl
    Managing a role in Global IT, Senior management responsibility within the area of Cloud, Network and Infrastructure. Running a multi vendor setup. Report and refer to the CIO.
  • Forsvarsministeriets Materiel- Og Indkøbsstyrelse
    Departmentmanager
    Forsvarsministeriets Materiel- Og Indkøbsstyrelse Oct 2021 - Jul 2023
    Where part of a management organisation development team. Tasked with planning, norming and forming a solution architecture section.Furthermore tasked with a interim managerial position in the datacenter.
  • Hofor A/S
    Head Of It Service
    Hofor A/S Feb 2018 - Jun 2021
    Copenhagen Area, Capital Region, Denmark
    Reported and referred to the Head of Corporate ITIn the position I had managerial responsility for two managment positions:• IT Operations Manager, Infrastructure and Datacenter• IT Support Manager, Support and service management Both leading and managing daily IT service and Operations in a complex regulated infrastructure environment, executed by in-house IT Specialists, vendors, and partners. Datacenter locations were on and off-premise, in a scalable highly virtualized & hybridcloud solution.The infrastructure included Azure services, 365 unified communication solutions, call center platform, distributed antenna system among other things related to Line of Business, Administration, Powerplants, and Utility Operations. Around 1.400 users and some parts of the operations were regulated by authorities due to the NIS directive and CIS controls.Owning projects and joined several Steering committees of various Infrastructure projects, supporting the utilities of the City of Copenhagen and 7 municipalities.
  • Copenhagen Airports A/S
    Head Of It Backoffice
    Copenhagen Airports A/S Mar 2012 - Nov 2017
    Copenhagen Area, Denmark
    Head of IT Backoffice at Copenhagen Airports, responsible for running IT Operations, server-, software- and application management.Work in close relation with the airport business units and the project department, as well as the infrastructure, surveillance, and infrastructure management departmentsThe IT Backoffice is 3rd level and roughly divided into these groups of skills:• Microsoft servers, VMs, and SAN infrastructure.• Linux core business applications and SAP.• Database design, maintenance, and operations.• Surveillance and monitoring configuration integrated across all platforms.• SharePoint development and integration.• Applications management, app-, systems development, and integration.• Middleware applications, Air Space Management Control System, and ground radar team.• Problem manager• Change manager• Handling of external relations, authorities, and vendor relationsThe infrastructure where divided between administrative and authorities regulated areas, due to ATSEP specifications and air traffic regulation.
  • Erhvervsstyrelsen
    Head Of It Operations
    Erhvervsstyrelsen Apr 2011 - Mar 2012
    Copenhagen Area, Denmark
    Head of IT Operations at Danish Commerce and Companies Agency, now merged into the Danish Business Authority. The responsibility consisted of independent management, responsibility for employees and strategic leadership within IT operations, systems management and support. I reported and referred to the board. Technical responsibilities, and head of:• Incident- problem- and change management processes.• Backup/restore and SAN, both disk and tape storage.• Active / Passive datacenter, dark site and utilities.• Archiving and document supervision • MS and Linux Servers • Workplace management• Telephony and mobile devices• Intrusion detection and prevention systems• Helpdesk SPOC of the IT department.• All levels of IT support and service management.• IT budgeting and purchase. • Media contact and public relations regarding the agency IT operations.Furthermore i worked in close relation with application- project- and service delivery managers, vendors, contractors, authorities and stakeholders surrounding the IT environment.I furthermore worked on:• Changing parts of the prequalification guidelines to match future IT operations, management and reporting within the agency's terms and systems, rather than the vendors default.• Risk analyzing on all systems and networking components, and review of the patch- and operations policy.• Activated a security-, monitoring-, desktop- and production system modernization.As a member of the senior management group, i worked in close relation with authorities and the board, in common effort to serve the political processes. Responsible of unraveling and report on behalf of all IT operations.I supported the Danish Commerce and Companies Agency transformation into the digital future, according to the governments 2015 modernization program.
  • Glostrup Hospital
    It Support Manager
    Glostrup Hospital Aug 2008 - Apr 2011
    Glostrup Area, Denmark
    IT Support Manager at the Hospital. The manager role consisted of independent leadership and responsibility for employees, trainees and a CSR positions. I managed the attraction, recruiting, retention and dismissal of employees within the IT Support. Maintained and managed people skills development, related to individual job functions and responsibilities among the IT specialists. Reported and referred to the CIO at the Hospital.Technical responsibilities, and head of:• Incident management• Service desk, SPOC of the IT department• 1+ 2 level IT Support at the hospital site, external locations and VPN distance workers• IT Procurement services• Imaging and deployment with RIS and SCCM• Hardware delivery as well as secure and environmentally safe disposal• MD 110, Cisco Call Manager and mobile telephones• Disinfectable and washable clinical PCs and accessories, compliant to medical directives• Print solutions ranging from Mainframe, NT based and fax systems, to labels and patient bar code wristbands• Project support both locally managed, in collaboration with contractors, vendors or The Capital Region of DenmarkResponsible of unraveling and report on behalf of the IT department, if any incidents have affected the hospitals daily operations. Furthermore i managed to follow up on SLAs through Service Delivery Managers at our sourcing partners, vendors, local department managers and all stakeholders surrounding the operations, service management and support role.
  • Man Diesel & Turbo
    It Technician
    Man Diesel & Turbo Jul 1998 - Jul 2008
    IT Operations GII1 Denmark. Different jobfunctions and responsibilites over the years from 1 to 3 level IT support, roles within projects, operations, systems monitoring and servicemanagement.This includes datacenter and backups facilities.
  • Falck Securitas
    Security Guard
    Falck Securitas Jan 1997 - Jan 2005
    All sorts of security work at different levels, including VIP and covert operations.
  • Forsvaret
    Lance Corporal
    Forsvaret Jan 1992 - Sep 1999
    Served in UN and NATO missions. 2 Brigade HQ COYs and Main Battle Tanks.
  • Vagt Og Sikkerhedstjenesten
    Alarm And Patrol Guard
    Vagt Og Sikkerhedstjenesten May 1996 - Jan 1997
    Patrol guard and responding to alarms, supervised by security monitoring centres. This was fieldwork on my own, mostly at night. Occasionally i brought a K9.
  • Jvp Steel
    Welder
    Jvp Steel Jan 1990 - Jan 1992
    Metalsmith and welder. All sorts of traditionally smiths jobs, both building new, fitting and repair of industrial installations. I mostly welded krane sections for Krøll Cranes for russian export, and burners for Danish coal powerplants made of special Hardox steel. I also welded all the mounts for the suspensions of the stairs and landings, hanging at the planetarium in Copenhagen.
  • Ringsted Maskinindustri A/S
    Metal Smith Trainee
    Ringsted Maskinindustri A/S Jan 1988 - Dec 1990
    3 Years as a trainee after 1 year of technical basic training.

Thomas Olsen Skills

Leadership It Strategy People Skills Development It Operations Vendor Management Change Management Service Management Media Relations

Thomas Olsen Education Details

Frequently Asked Questions about Thomas Olsen

What company does Thomas Olsen work for?

Thomas Olsen works for Matas Group

What is Thomas Olsen's role at the current company?

Thomas Olsen's current role is Head of IT Operations, Group IT.

What is Thomas Olsen's email address?

Thomas Olsen's email address is mo****@****mail.dk

What schools did Thomas Olsen attend?

Thomas Olsen attended It-Universitetet I København, Kea - Københavns Erhvervsakademi, Cph West, Handelsgymnasiet Mariager Fjord, Teknisk Skole, Trainingship Danmark.

What skills is Thomas Olsen known for?

Thomas Olsen has skills like Leadership, It Strategy, People Skills Development, It Operations, Vendor Management, Change Management, Service Management, Media Relations.

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