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Doug Thorpe Email & Phone Number
Customer Success Manager
at
Grote Industries
1 work email found
@clearent.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager
Location
Jeffersonville, Indiana, United States
Company size
Who is Doug Thorpe? Overview
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Quick answer
Doug Thorpe is listed as Customer Success Manager at Grote Industries, a company with 590 employees, based in Jeffersonville, Indiana, United States. AeroLeads shows a work email signal at clearent.com and a matched LinkedIn profile for Doug Thorpe.
Doug Thorpe previously worked as Customer Success Director at #Tagswag and Customer Experience Manager at #Tagswag. Doug Thorpe holds Master Of Divinity, Theological And Ministerial Studies from The Southern Baptist Theological Seminary.
Company email context
Email format at Grote Industries
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{first_initial}{last}@clearent.com
86% confidence
AeroLeads found 1 current-domain work email signal for Doug Thorpe. Compare company email patterns before reaching out.
Profile bio
About Doug Thorpe
I strive to create a culture where the betterment of the individual employee intersects with the improvement of processes - all with the aim to better the customer experience.I love teaching and mentoring others to achieve professional growth and success. I make it my priority to provide the support and assistance needed to my team members to accomplish their goals. I am genuine in my efforts to create a positive team culture by building relationships and supporting the efforts and achievements of each individual.Process improvement helps the life of the employee and the customer. Lifting burdens from employees makes their job easier and clears road blocks to create great customer experiences. Making things simple for customers leads to better experiences and ultimately brand satisfaction and loyalty.
Current workplace
Doug Thorpe's current company
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Grote Industries
11 roles
Doug Thorpe work experience
A career timeline built from the work history available for this profile.
Customer Success Director
Current
Nov 2023 - Present
Customer Experience Manager
Aug 2023 - Nov 2023
Jan 2021 - Nov 2022
Senior Director - Customer Success
Led the Payment and Payroll customer success/retention team. Our goal was to reduce year over year customer and revenue attrition. We built trusted relationships with our merchants educating them on the industry and reminding them of the value of doing business with us.
May 2017 - May 2020
Director - Customer Success
Same role as at Heartland below. Heartland was purchased by Global and I was retained during the transition. This included implementing Salesforce CRM and Qlik Sense Data Analytics reporting.
Apr 2016 - Apr 2017
Director - Customer Success
I coached my team to truly be consultants with customers and find ways to help them grow their businesses through product sales.
Jan 2015 - Apr 2016
Manager - Customer Success
I led a team of account managers as well as led projects to integrate the voice of the customer into Heartland's customer facing portal.
Aug 2013 - Dec 2014
Senior Client Manager
Customer Success team lead. I assisted my team with escalations and gave advice on how to navigate complex customer situations.
Sep 2012 - Jul 2013
Client Manager
Customer Success account management role with a focus on retention, contract negotiation, and business consulting.
Jan 2011 - Aug 2012
Customer Advocate
Sep 2009 - Dec 2010
Team & coworkers
Colleagues at Grote Industries
Other employees you can reach at grote.com. View company contacts for 590 employees →
EA
Edna Angélica García Gómez
Colleague at Grote IndustriesKitchener, Ontario, Canada, Canada
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AE
Adriana Elizabeth Hernandez
Colleague at Grote IndustriesSan Miguel, Nuevo León, Mexico, Mexico
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SH
Steve Howser
Colleague at Grote IndustriesLouisville Metropolitan Area, United States
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GG
Gilbert Guillen
Colleague at Grote IndustriesLa Puente, California, United States, United States
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LR
Laurann Resendiz
Colleague at Grote IndustriesPhiladelphia, Pennsylvania, United States, United States
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JW
Julie Webster
Colleague at Grote IndustriesLouisville Metropolitan Area, United States
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WC
William Corwin
Colleague at Grote IndustriesMadison, Indiana, United States, United States
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SF
Scott Field, Mba
Colleague at Grote IndustriesMadison, Indiana, United States, United States
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DH
Dong Hui
Colleague at Grote IndustriesSongjiang District, Shanghai, China, China
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胡
胡庆洋
Colleague at Grote IndustriesChangsha, Hunan, China, China
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Edna Angélica García Gómez
Colleague at Grote IndustriesKitchener, Ontario, Canada, Canada
View →
AE
Adriana Elizabeth Hernandez
Colleague at Grote IndustriesSan Miguel, Nuevo León, Mexico, Mexico
View →
SH
Steve Howser
Colleague at Grote IndustriesLouisville Metropolitan Area, United States
View →
GG
Gilbert Guillen
Colleague at Grote IndustriesLa Puente, California, United States, United States
View →
LR
Laurann Resendiz
Colleague at Grote IndustriesPhiladelphia, Pennsylvania, United States, United States
View →
JW
Julie Webster
Colleague at Grote IndustriesLouisville Metropolitan Area, United States
View →
WC
William Corwin
Colleague at Grote IndustriesMadison, Indiana, United States, United States
View →
SF
Scott Field, Mba
Colleague at Grote IndustriesMadison, Indiana, United States, United States
View →
DH
Dong Hui
Colleague at Grote IndustriesSongjiang District, Shanghai, China, China
View →
胡
胡庆洋
Colleague at Grote IndustriesChangsha, Hunan, China, China
View →
2 education records
Doug Thorpe education
Master Of Divinity, Theological And Ministerial Studies
Bachelor Of Science - Bs
FAQ
Frequently asked questions about Doug Thorpe
Quick answers generated from the profile data available on this page.
What company does Doug Thorpe work for?
Doug Thorpe works for Grote Industries.
What is Doug Thorpe's role at Grote Industries?
Doug Thorpe is listed as Customer Success Manager at Grote Industries.
What is Doug Thorpe's email address?
AeroLeads has found 1 work email signal at @clearent.com for Doug Thorpe at Grote Industries.
Where is Doug Thorpe based?
Doug Thorpe is based in Jeffersonville, Indiana, United States while working with Grote Industries.
What companies has Doug Thorpe worked for?
Doug Thorpe has worked for Grote Industries, #Tagswag, Xplor, Global Payments Inc., and Heartland Payment Systems.
Who are Doug Thorpe's colleagues at Grote Industries?
Doug Thorpe's colleagues at Grote Industries include Edna Angélica García Gómez, Adriana Elizabeth Hernandez, Steve Howser, Gilbert Guillen, and Laurann Resendiz.
How can I contact Doug Thorpe?
You can use AeroLeads to view verified contact signals for Doug Thorpe at Grote Industries, including work email, phone, and LinkedIn data when available.
What schools did Doug Thorpe attend?
Doug Thorpe holds Master Of Divinity, Theological And Ministerial Studies from The Southern Baptist Theological Seminary.
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