Michael Thorsen Email & Phone Number

United States

• Contractor on 3 full-life cycle projects to implement new tax administration systems, most recently for the City of Portland, OR and twice previously for the State of Vermont.• Collaborated directly with clients’ tax experts at all stages of each project: definition, development, unit testing, end-to-end testing, and end-user training.• Triaged and prioritized tickets after project go-live, while leading a 5-developer production support team.• Implemented the e-file process for two new Personal Income and Withholding tax programs for the City of Portland. In conjunction, designed the Income Tax Fraud detection strategy for the City and guided the City’s tax administrators through fraud prevention tactics.• Developed new IFTA (International Fuel Tax) audit forms and calculations for the State of Vermont, including a new automated interest calculation that replaced excel spreadsheets.• Designed an automated workflow for the State of Vermont’s Land Use Change Tax program, replacing a process that previously required two separate systems.

Montpelier, Vermont, United States

• Coached practices, games, and tournaments for a team of 15 middle school boys and girls.• Taught fundamentals and basic strategy to a variety of skill levels from beginners to experienced players.• Through diligent organization and positivity, created environment in which athletes could enjoy competition, develop as athletes, and have fun.

Stowe, Vermont, United States

• Introductory ski instructor for kids ages 3-6. Taught full-day classes to groups of 3-4 kids.• Exercised focus, flexibility, and creativity to teach a young age group a difficult physical activity in a rapidly changing environment.• Required strong communication skills to connect with kids, interact with their parents, and cooperate with other ski instructors and their classes.

• Selected for position based on high performance in classes and strong communication skills.• Tutored students both one-on-one and in small groups for courses including Pre-Calculus, Calculus, Differential Equations, Discrete Mathematics, Linear Algebra, and Statistics.• Explained complex concepts clearly to a wide variety of learning styles.

Beaverton, Or

• Developed firmware as part of the BMC Development team in Cisco's server division. • Communicated daily with my team of eight engineers, but worked independently to complete assigned tasks.• Using C, developed important firmware components including a testing system based on dummy devices, an inter-process communication system, and various device drivers.• Collaborated with multiple hardware and software teams to assist in the bring-up of firmware on a new server.

• Planned and taught lessons to two groups of 15 students for each week of the semester.• Served as leader and mentor for students in this group as they made the academic and social adjustments to college life. • Worked independently most of the semester after some initial guidance.

Bachelor Of Science, Computer Science

Education record

One semester STEM study abroad program in Madrid - Spring 2014