Thomas Lee

Thomas Lee Email and Phone Number

Concierge at Park Fifth Tower @
Thomas Lee's Location
Los Angeles Metropolitan Area, United States
Thomas Lee's Contact Details

Thomas Lee work email

Thomas Lee personal email

n/a
About Thomas Lee

Thomas Lee is a Concierge at Park Fifth Tower at Park Fifth Tower. He possess expertise in customer service, microsoft office, adobe creative suite, graphic design, leadership and 12 more skills.

Thomas Lee's Current Company Details
Park Fifth Tower

Park Fifth Tower

Concierge at Park Fifth Tower
Thomas Lee Work Experience Details
  • Park Fifth Tower
    Concierge
    Park Fifth Tower Nov 2019 - Present
    Greater Los Angeles Area
    Concierge at new luxury high-rise apartment building in Downtown Los Angeles. Provide wide array of services aimed at resident retention and satisfaction. Created a variety of informational collateral and a monthly interactive newsletter. Plan and execute an ongoing series of resident events and serve as photographer at resident events. Created an original concierge database. Work closely with leasing and maintenance teams to enhance resident satisfaction.
  • The Griffin On Spring / The Grace On Spring
    Concierge
    The Griffin On Spring / The Grace On Spring Sep 2018 - Nov 2019
    Greater Los Angeles Area
    Lead concierge at new twin luxury apartment communities in Downtown Los Angeles. Provided extensive range of services aimed at resident satisfaction and retention. Created the G+G Gazette, the monthly newsletter, wrote and design informational collateral for display and distribution, planned and executed an ongoing series of events, served as community photographer, developed a concierge database and helped systematize a variety of resident service functions to maximize efficiency. Helped train and supervise other members of concierge team. Worked closely with leasing and maintenance teams to enhance resident satisfaction.
  • The Athenaeum
    Guest Services Coordinator
    The Athenaeum Jun 2016 - Sep 2018
    Pasadena, Ca
    Guest Services Coordinator at historic private club located on the Caltech campus. Responsible for a wide array of hotel services including reservations for both rooms and food and beverage outlets, checking guests in and out, providing local visitor information, coordinating reciprocal arrangements for members of other private clubs and more.
  • Hyatt Regency Century Plaza Hotel
    Concierge
    Hyatt Regency Century Plaza Hotel Aug 2010 - Mar 2016
  • Hyatt Regency Century Plaza Hotel
    Concierge
    Hyatt Regency Century Plaza Hotel Aug 2010 - Mar 2016
    Greater Los Angeles Area
    Concierge at landmark Los Angeles-area luxury hotel with upscale international clientele. Helped ensure guest satisfaction and improve departmental efficiency during heavy customer service contact with thousands of guests each year. Emphasis on hospitality, creativity, resourcefulness, strong communication skills and problem-solving abilities. Provided tourist information, dining and entertainment recommendations, travel arrangements, shopping assistance, event planning and business services. Designed original maps, informational collateral and created custom concierge database.
  • Concierge Solutions & Century Concierge
    Concierge
    Concierge Solutions & Century Concierge Oct 2008 - May 2013
    Greater Los Angeles Area
    Concierge at Century Park, an upscale Century City office complex. Organized tenant events for 300-plus people for Earth Day, Concierge Day and Rideshare Day, as well as smaller functions for holiday parties and the quarterly speakers series called Knowledge Is Power. Wrote and designed newsletter, fliers, posters, informational handouts and other collateral. Provided a variety of traditional concierge services including restaurant reservations, limousine service, travel assistance and business services. Created custom concierge database in Microsoft Access. Used computer skills to update business and accounting forms and train colleagues.
  • Four Seasons Beverly Wilshire Hotel
    Concierge
    Four Seasons Beverly Wilshire Hotel Nov 2007 - Jul 2008
    Greater Los Angeles Area
    Concierge at upscale Beverly Hills hotel catering to high-end international clientele. Provided a wide array of traditional concierge services including travel arrangements, dining and entertainment recommendations, business services and more.
  • Stratus Real Estate
    Communications Coordinator
    Stratus Real Estate Jan 2004 - Mar 2007
    Greater Los Angeles Area
    Communications Coordinator for California’s sixth largest property management firm. Transformed one-person department into subsidiary company with $250,000 in billing in a two-year period. Wrote, designed and oversaw production of brochures, fliers, post cards, posters, logos, signage and more for dozens of apartment buildings in four states and for the company's corporate and regional offices. Produced the company newsletter, wrote news releases and served as the company photographer.
  • Chateau Marina & Fiji Villas
    Concierge
    Chateau Marina & Fiji Villas Jul 2001 - Dec 2003
    Greater Los Angeles Area
    Concierge for adjacent luxury Marina del Rey apartment communities. Created community newsletter, produced all copy and photos and supervised production. Developed and produced an assortment of promotional and marketing materials and created or redesigned many of the leasing office business forms. Planned and executed an ongoing program of special events for residents, including monthly brunches for 100-150 people, movie nights and more. Provided numerous traditional concierge services and systematized a variety of customer service functions.

Thomas Lee Skills

Customer Service Microsoft Office Adobe Creative Suite Graphic Design Leadership Research Training Process Improvement Project Management Creativity Skills Problem Solving Hospitality Hotels Hospitality Management Hospitality Industry Event Management Microsoft Word

Thomas Lee Education Details

Frequently Asked Questions about Thomas Lee

What company does Thomas Lee work for?

Thomas Lee works for Park Fifth Tower

What is Thomas Lee's role at the current company?

Thomas Lee's current role is Concierge at Park Fifth Tower.

What is Thomas Lee's email address?

Thomas Lee's email address is th****@****ner.com

What schools did Thomas Lee attend?

Thomas Lee attended Los Angeles Pierce College, San Jose State University, University Of California, Los Angeles.

What skills is Thomas Lee known for?

Thomas Lee has skills like Customer Service, Microsoft Office, Adobe Creative Suite, Graphic Design, Leadership, Research, Training, Process Improvement, Project Management, Creativity Skills, Problem Solving, Hospitality.

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    Phd Candidate At Mit | Power & Utilities | Renewable Energy | Valuation
    Cambridge, Ma

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