Thu Quyen Nguyen Email & Phone Number

London, Gb

London Area, United Kingdom

- Execute daily processing of financial operations transactions to complete timely and accurate payments to merchants which enhanced clients’ relationships.- Daily merchant reconciliations to record all transactions using Omnipay RAM, Oracle BI Publisher, Oracle Flexcube, Salesforce.- Paid attention to detail for reconciliations & reporting for alternative payment methods.- Visa, Mastercard and Diners reconciliations utilising their portal. Quickly adapted to new systems and databases.- Negative Balance setoffs against merchants’ payments or bank receipts.- Investigations on merchants’ returned payments and requests by communicating with clients through Zendesk and emails.- Calculation of Dynamic Currency Conversion (DCC) of over 20 currencies, Fexco and other third-party commissions.- Liaison with the Treasury manager for weekly cash calculations.- Setting up and approving payments on banking portals such as Barclays, Modulr and Banking Circle.

Birmingham, England, United Kingdom

I served as a proactive liaison between the student body and academic institutions, advocating for the needs and concerns of my peers. My responsibilities included actively participating in meetings, gather feedback from peers to address issues related to education, campus life and student welfare. Engaging in constructive discussions with faculty and administration.

High Wycombe, England, United Kingdom

Formerly Johnson & Johnson Consumer Health Company- Part of Financial Planning & Analysis team- Led the monthly sales analysis report task which required flexible and strong communication skills to explain complex concepts to non-financial audiences.- Enhanced technological and numerical skills by using Excel, PowerBI and Tableau, IBM Planning Analytics to run reports and extract information to perform sales forecasting and present at a high standard level which supports business decisions.- Boosted team efficiency by finding a new method of gathering data for a monthly task, saving 3 hours of reporting work.- Completed detailed analysis including month on month, actual to forecast variances and opportunities and wrote accompanying commentary for the Monthly Business Report presentation.- Successfully fulfilled the ad hoc urgent requests from the senior management team in a high quality standard while working under different deliverables with a tight deadline.- Paid attention to details to ensure accuracy of all reporting data sources.- Worked in a team to create and publish a quarterly Finance newsletter.

Wokingham, England, United Kingdom

Bachelor'S Degree, Bsc International Business And Economics, First-Class Honours (Overall 72.08%)

Prize for the Best Final Year Student on the Programme First year: 83.84% Second year: 76.48% Placement year: 83.60% Modules: Corporate.

A Level, Business, Economics, Mathematics, A*A*A

Activities and Societies: National Citizens Service, Open Days volunteer