Thomas Hutter Email & Phone Number

Dallas, Texas, United States

Executed key aspects of Pastoral Reflections Institute's strategic growth to expand its mission of nurturing spiritual growth. Key activities included: -built organizational infrastructure -expanded fund development-grew programming reach.

Dallas, Texas, United States

Administer critical aspects of the CPE program, including coordination of program residents, evaluation of program adherence to national accreditation standards and support of Certified Educator.

Dallas/Fort Worth Area

Created value for organizations with problem-solving and improved business performance to achieve greater mission impact. Specialized in organizational assessments, nonprofit board development, strategic planning, and executive recruitment services. Program Manager for Leadership Circles, a peer-based coaching and professional development for DFW area nonprofit leaders. CNM faculty member for educational certificate and speciality seminars. Provided expertise to private and corporate foundations with needs assessment and grantee capacity building training.

Dallas Tx

Recruited, energized, motivated, trained, inspired and retained a diverse, professional base of more than 300 skilled volunteers annually to serve on a 24-hour crisis help line, outreach activities, community fairs, special events, support groups and agency support.Developed entire volunteer program, including growth of recruitment and retention, volunteer engagement, and broadening of volunteer services to expand mission and achieve key strategic objectives. Delivered crisis intervention and prevention training, including suicide awareness skills to volunteer base, community partners, and civic groups. Established collaborations with local universities and community partners.

Dallas Tx

Led various various teams within One-Time Close New Construction Loan unit including: loan processing, closing, conversion, and customer service. Significant contributions towards reducing process cycle time, improving associate satisfaction, streamlining process design and leading new team structure resulted in being selected for the Bank of America Spirit Award of Excellence 2003, awarded to the top 1% of associates.

Dallas Tx

Supervised consultants and analysts, consulting on complex claims management. Management of post litigation class action settlement agreement, including development of procedures, quality control measures, and status reporting to the client. Processing included more than 250,000 claims, with more than $700M issued in benefit payments. • Refined claims processing, reducing backlog from 30+ days to three day processing window• Improved project efficiencies with project education for staff at all levels, implemented weekly team meetings, and completed process mapping for key functions resulting in streamlined processing

Dallas, Texas, United States

Guided customer-centric process improvements and collaborated with process design teams in understanding current business environment and change integration opportunities.• Directed end-to-end process mapping seminar for over 20 members of the management team, utilizing a Customer Driven Business Model producing over 160 opportunities for improvement, generating project plans, quick wins and a greater understanding of the customer requirements• Designed the Teller System Best Practice Summit, involving over 30 members of upper management (SVP, VP and AVP levels), resulting in the creation of new system requirements to bring all states of the franchise onto a common platform creating cost savings in training, streamlined product roll-out, and increased customer satisfaction

Liberal Arts And Sciences/Liberal Studies

Bachelor Of Science, Business Administration

Graduated cum luade.