Business Analytics Manager
Current• People Management: Lead a team of 4 business analysts to launch the first interactive dashboards for C-Suites, covering broad functions such as HR, IT, Finance, Operations and Sales.• Data Analytics: Hosted 3 data workshops for senior managers, promoting a data-driven culture and enhancing business process. Governed analytical metrics based on balanced scorecards and business trends, providing critical insights for strategic decision-making. • Project Management: Led the development and oversight of CRM Salesforce, HRM Workday, and the internal Customer Excellence System. • Digital Solution: Drafted software requirements, spearheaded A/B testing, UAT, rollouts, and post-implementation audits of the E-Bluebook system, which evaluated engineering staff performance on DIFOT (Delivery-In-Full-On-Time), enhancing both productivity and quality. Advocate for PowerPlatform to streamline business processes.
