My name is Thuy Doan, CEO of Innovature Vietnam, a Business Process Outsourcing company in Vietnam with one mission: Innovate Solutions to Create Futures. Ultimately, we enable clients become high-performance businesses by improving productivity and efficiency while delivering measurable results.You might have these questions as reading my message: What is outsourcing? Why do I need to outsource my business processes to an external company while the company’s internal departments are performing well? Why to Vietnam? Why to this company, Innovature, that is half a world away? As a company grows, together with the increase in number of clients and revenue, there is always challenging in scaling operations to ensure profitability. In most cases, companies decide to outsource because of these strategic reasons: - Reduce and control operating costs- Improve company focus- Gain access to the world-class capabilities of their BPO partner- Free up internal resources that could be put into effective use for other purposesWhy outsource to Vietnam? - As a person that was away from Vietnam for more than ten years and have been back for four years, I myself witness a great positive change in the country. I strongly believe Vietnam, a country with smart and talented young professionals, can compete with BPO giants like India and Philippines in outsourcing services that offer higher levels of customization, accuracy, timeliness, and creativity. At Innovature, we have a diverse and multicultural team that includes both experienced and young professionals from Vietnam and Philippines who are dedicated to working together to provide you with the highest quality business process outsourcing solutions.