Thuy-Linh Phan Email & Phone Number

Southington, Ct, Us

Fall River, Massachusetts, United States

As the owner of Honeybunnytwee, LLC, I manage a social media marketing strategy consulting business and lifestyle blog with a focus on wellness, beauty, and creativity, with over a thousand subscribers. My responsibilities include social media management, WordPress maintenance, affiliate marketing, copywriting, and email marketing. I oversee collaborations with other bloggers and actively participate in paid collaborations and sponsorships. I work with clients to create user-generated content and advocate for fair compensation with my 20k Instagram followers. I also employ basic SEO and CSS, graphic design, and photo editing skills to enhance content visuals and drive traffic to my website: honeybunnytwee.com

United States

I am a proud member of The Entreprenista League, a private community created to help founders make meaningful connections that lead to real business results. Join me and other ambitious Entreprenistas and join our community here: entreprenista.com/join

West Hartford, Connecticut, United States

As a Customer Service Representative at Har-Conn Chrome Company, a metal-finishing company in West Hartford, CT, I was responsible for cultivating and maintaining relationships with our aerospace customers. I believe in the power of effective and courteous communication, and I utilized this to enhance our customer relations. I was always proactive in identifying and resolving potential order issues, which I believe is crucial for ensuring customer satisfaction. I also conducted precise data entry tasks to maintain the accuracy of all our operations.

Southington, Ct

As Secretary and Small Business Office Manager at Natural Systems Tree Removal, LLC, in Southington, CT. My role involved maintaining relationships with tenants and customers, managing administrative tasks like customer service, invoicing, payment processing, and reconciliation. I handled both business and personal bookkeeping and bill payments. My digital responsibilities included managing and developing the company's website on Wix and executing email marketing campaigns. I was also involved in SEO, social media, and internet marketing across various platforms. As a reliable source of business/personal assistance, I effectively planned and organized various tasks.

Bristol, Ct

From the Heart Racing is a race directing and 501(c)(3) tax-exempt non-profit organization that puts its heart into every race. We are dedicated to provide every racer with an opportunity to enjoy a memorable race day experience. Our goal is to create excitement leading up each event and a supportive environment for racers to achieve their best performance. We also provide opportunities to meet other runners and become part of a team.Our mission is to create opportunities to inspire and promote lifelong fitness and wellness. We apply our passion and drive to raise funds for causes near and dear to our hearts. Website: https://fromtheheartracing.org/

Connecticut

• Set-up the racing software on the computer and heavy racing equipment prior to race start at road races throughout Connecticut• Mediate between employees and runners to ensure a positive racing experience• Planned and hosted charity events to raise money to promote for overall wellness in the community and for other physical health-related causes

Southington, Ct

Part-time work on the weekends. I take food orders over the phone, provide service with a smile, complete sales transactions, and handle the money in the cash register.

Meriden, Connecticut

Direct sales and marketing of Comcast/Xfinity services (TV, phone, internet, and home security) in retail stores(Walmart and Best Buy) throughout Connecticut. I was also responsible for teaching, training, and developing a salesforce.

Bridgeport, Connecticut

As an ACH/Risk Management Representative at People’s United Bank in Bridgeport, CT, from October 2016 to January 2017, I was responsible for fund recovery for the US government. This involved entering ACH reversals and deletions, and reclamations into the bank's database. I completed several E-Learning Courses such as New Hire Confidentiality and Customer Complaint Management. I recovered funds for the US Treasury Department, collected authorizations for unauthorized returns, and validated checking operations statements. I also managed daily transactions, placed holds on deceased customers' accounts, and archived end-of-day files.Proficiency with Microsoft Excel, Microsoft Access, Microsoft Word, Metavante Insight, FIS, UniProc, Process360, OnDemand, and Microsoft OutlookE-Learning Courses: New Hire Confidentiality & Non-Solicitation Agreement, Customer Complaint Management, BSA/AML 2016, Customer Privacy 2016, OFAC 2016, Red Flag and Identity Theft Protection (2015 and 2016)

West Hartford, Ct

As a Social Media and Outreach Administrative Intern at the University of Hartford's Study Abroad Office from September 2015 to May 2016, I took on a variety of responsibilities. I managed the Study Abroad Office's social media accounts, ensuring we had a consistent and engaging presence. Additionally, I was tasked with several administrative duties, which included organizing and planning various workshops and activities for both the International Center and the Study Abroad Office. A significant part of my role involved implementing outreach campaigns and marketing strategies. These were designed to encourage students to seize the opportunity and experience studying abroad, whether for short-term or full-semester programs.Proficiency with Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, Banner Administrative System, Blackboard, Facebook, Instagram, Twitter, and Hootsuite

Farmington, Ct

I held in-home demonstrations/sales presentations to sell Cutco products (cutlery, outdoor gear, gardening tools, knife sets, and other kitchen tools) and briefly served as a secretary to aid in sales force recruitment.

Dual Masters: Msop/Mba, Organizational Psychology / Marketing, 3.9

Bachelor Of Business Administration (B.B.A.), Marketing, 3.51

Activities and Societies: Sigma Alpha Pi, Alpha Lambda Delta, Alpha Phi Omega, Women's Ultimate Frisbee, Women For Change, American.

Study Abroad, Marketing

Study Abroad, Semester 2