Tien Vu Email & Phone Number

Garden Grove, California, United States

-Provided exemplary service to a diverse clientele, ensuring a refined dining experience by addressing individual preferences and special requests with accuracy and attentiveness.-Executed order processing with a high degree of accuracy, including customization of seafood dishes and accommodation of dietary restrictions, while maintaining comprehensive product knowledge.-Offered expert recommendations and detailed menu descriptions, contributing to an informed and enjoyable dining experience.-Efficiently managed a high volume of tables, employing effective time management and organizational skills to deliver prompt and courteous service.

Garden Grove, California, United States

Monitored and analyzed sales patterns to identify peak hours, allowing for optimized staffing schedules and improving operational efficiency by 40% Trained all entry-level team members to understand high standards of customer service and food safety proceduresCollected and analyzed customer feedback to identify trends in service satisfaction, leading to changes in service protocols that improved customer retention and satisfaction scores by 20%Collaborated with management to review daily sales reports and inventory levels

Garden Grove, California, United States

Developed the social media strategy to increase brand awareness and customer retention across 10k social media followersAnalyzed consumer behavior, market trends, and competitors to provide actionable insights, increasing campaign effectiveness by 30%Conducted market research using tools like Google Analytics, Tableau, and Excel to identify key opportunities and customer segments