Thao Van Email & Phone Number

Hanoi, Vn

Ha Noi

60% Product Development- Conducted market research in Project Management to identify high-demand certifications and developed strategic plans for creating courses to address these certification needs.- Collaborated with industry experts to create Project Management courses aligned with Project Management Institute's standards. Translated and transformed original English materials into Vietnamese, then converting them into video and slide formats.- Designed presentation styles and visuals on the learning app to effectively deliver course content.30% Business Intelligence Analyst- Gathered and consolidated data from various sources (databases, spreadsheets) into a unified, accurate dataset.- Data Cleaning & Transformation: Ensured high-quality data by removing errors and standardizing formats for consistent analysis.- Data Visualization: Created interactive dashboards and reports in Google Looker Studio, tailored to departmental needs for effective communication.- Analyzed current performance and predicted future trends, providing actionable insights for informed decision-making and proactive business planning.10% Customer Support- Provided timely and effective support, addressing customer inquiries and resolving issues during their product usage.

Ha Noi

- Develop engaging, creative content for social media channels.- Plan and develop an Ebook named "PMP-Practice makes Perfect" to attract new leads.- Assist administrative tasks to support customers, such as answering inquiries- Provide support to event managers to drive marketing initiatives for virtual networking events and in-person events including developing social media posts and email marketing campaigns.

- Be responsible for tutoring and supplying homework help and test preparation.- One student got 8.75, another 8.25 on the high school English entrance exam.