Daniel Martins Email & Phone Number

Joinville, SC, BR

Porto Alegre, Rio Grande Do Sul, Brasil

I provide specialized support in creating monitoring systems, dashboards and customized templates for different needs and technologies. Additionally, I am highly focused on observability projects, which encompass Docker, Kubernetes, RabbitMQ, and more. I dedicate myself to continuous learning and study, seizing the opportunity to enhance my skills in.

Joinville, Santa Catarina, Brasil

I successfully managed three teams: the Service Desk, NOC/Support (Level 1 and 2), and Duty (comprising Database, Totvs Datasul, and Infrastructure). My responsibilities encompassed various routine activities, including job creation, conducting interviews and candidate selection, implementing feedback processes, and facilitating the Personal Development.

Joinville, Santa Catarina, Brasil

As the person responsible for monitoring all of the company's customers, I held the position of N2 service in the Call Center/NOC sector. My primary responsibilities included opening, sorting, and promptly responding to user requests while ensuring compliance with SLAs. Additionally, I managed customer backup routines, developed procedures for the.

Florianópolis, Santa Catarina, Brasil

I managed the technology infrastructure for one of the largest Auto Parts distributors in the state of Santa Catarina, overseeing its headquarters in Florianópolis as well as two branches in Balneário Camboriú and Criciúma. This encompassed managing over 100 computers and users. My responsibilities included handling Windows and Linux servers, ensuring.

Joinville, Santa Catarina, Brasil

I provided user support and conducted both preventive and corrective maintenance for computers (approximately 30 users/PCs) and printers, including tax and label printers. In addition, I offered support for ERP and metallurgical systems, negotiated accounts with suppliers, implemented improvements, and carried out various other tasks.As the sole.

Joinville, Santa Catarina, Brasil

I provided support to customers using the Mederis System, which is utilized in pathological anatomy laboratories, ophthalmology practices, and similar fields. I joined this opportunity after receiving a referral from my previous job. My experience includes working with Kanban methodologies, creating graphics for digital marketing purposes, implementing the.

During my internship, I held responsibilities for conducting preventive and corrective maintenance of computers. I was also tasked with creating and configuring user accounts in Active Directory (AD), managing VPN connections, overseeing Office licenses, and registering assets for inventory purposes. These were some of the key tasks I handled during that.

I worked as an administrative assistant and eventually also provided instruction for certain classes, assisting students with their questions and doubts, among other responsibilities.[PT-BR]Auxiliar administrativo e eventualmente ministrava aulas para algumas turmas, auxílio em dúvidas etc.

Bachelor'S Degree, Sistemas De Informação

Sistemas De Informação