Product Manager | Senior User Experience Researcher
Savannah
Projects:Deloitte Defense Security & Justice Department - SCAD Corporate Partnership -Performed dual roles as Product Manager and Senior UX Design Researcher in the SCAD Pro corporate partnership project, collaborating with Deloitte executive staff to enhance recruitment strategies and elevate the new hire onboarding process.-Collaborated with cross-functional teams to conceptualize, develop, and optimize marketing products, platforms, and experiences to showcase Deloitte's unique value proposition, foster candidate engagement and recruit top-tier talent.-Conducted extensive research to understand customer needs, aligning strategies with business objectives by analyzing guest metrics and mapping the user journey across marketing channels.-Managed a diverse team of 16 designers (graphic, web, service, animation, content writing), fostering creativity, collaboration, and innovation to develop solutions.-Translated research findings into actionable design solutions that personalized the candidate experience.-Led a diverse team of 16 multimedia designers (graphic design, web design, service design, animation, content writing), fostering an environment of creativity, collaboration, and innovation.