Tiago Lima Email and Phone Number
Experience as analyst support, working at IBM Brazil since March, 2010, supporting customers in Brazil, Latin America and United States.Working with support for applications related to monitoring and automation, Tivoli Monitoring, Tivoli Framework, Tivoli Composite App. Manager, Tivoli Enterprise Console, and other products of Tivoli family.ITIL® V3 Foundation Certified in Service Management.Working under ITIL process to manage all activities.Professional with great learning capacity, proactive, adaptable, with great teamwork sense.
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Software DeveloperSap Jun 2022 - PresentSão Leopoldo, Rio Grande Do Sul, Brazil -
Cloud Support Engineer - Successfactors/Employee CentralSap Jul 2018 - Jun 2022São Leopoldo
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Cloud Support Engineer - Successfactors/IntegrationSap Jul 2017 - Jul 2018São Leopoldo
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Cloud Support Engineer - Successfactors/AnalyticsSap Sep 2016 - Jul 2017São Leopoldo
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It Support Analyst - Monitoring TeamIbm Dec 2011 - Sep 2016Porto Alegre E Região, BrasilAdministration of monitoring infrastructure, supporting Tivoli tools as OMNIBUS, ITNM/Netcool, Impact, Tivoli MonitoringDeveloping monitoring rules, and automations.Experience in installation and configuration tools in Intel and UNIX environments (AIX, HP-UX, Linux, Solaris) and troubleshooting problems. -
It Support Analyst - Operations TeamIbm Mar 2010 - Nov 2011Incident Management - receive, forward and solve incidents.Infrastructure monitoring with IBM Tivoli Enterprise Console tool.Monitoring environment of customer, contemplating servers, websites, applications, SAP portals.Focal Point between Technical Support and Service Desk, attendance and support for corporate users.Conducting Customer Operations (Metaframe (Citrix), ERP (SAP).Job execution with IBM Tivoli Workload Scheduler and SAP/R3.
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Electronics TechnicianEngebras S/A Ind Com Tecnol Informatica May 2006 - Feb 2010Support systems for field technicians.Monitoring systems.Incident Management.Computer maintenance.Technical support. -
Electronics TechnicianMultitec Com. De Sist. Eletrônicos Ltda Jul 2004 - Apr 2006Maintenance precision scales and other equipments used by pharmaceutical industry.Support for costumers on site.
Tiago Lima Education Details
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Computer Software Engineering -
Information Technology
Frequently Asked Questions about Tiago Lima
What company does Tiago Lima work for?
Tiago Lima works for Sap
What is Tiago Lima's role at the current company?
Tiago Lima's current role is Software Developer | BS, IT Management | MBA, Software Engineering.
What schools did Tiago Lima attend?
Tiago Lima attended Universidade Do Vale Do Rio Dos Sinos, Universidade Do Vale Do Rio Dos Sinos.
Who are Tiago Lima's colleagues?
Tiago Lima's colleagues are Bhoomika Saxena, Heather Neal, Lisa Schneider, Chang Liu, Jimena Tabra Rivera, Ana Lopez Echevarria, 고유정위원yujung.
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Tíago Lima
Sales Executive | Business Development And Commercial Management | Specialist In Negotiations And Strategic Expansion | Business Solutions | Key Account Executive | Account Executive | Bprh | Speaker | MentorJoão Pessoa, Pb -
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Tiago Lima
Professor De Física | Educador Financeiro | Ciência E Análise De Dados | PythonRio Claro, Sp -
Tiago Lima
Gestão De Ti | Telecom | Itil | 5G Privado| Scrum | Data Center | Cloud | CyberSão Paulo, Sp2hotmail.com, biolabfarma.com.br
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