Tiago Ferreira Da Silva Email & Phone Number

São Paulo, Brasil

São Paulo, Brasil

Barueri, São Paulo

- Construções de Plano de Testes, modelagem de cenários, massa de dados em ambiente de homologação.- Construções de automações em framework próprio do cliente utilizando o Micro Focus UFT.- Execução de testes manuais e automáticos na ferramenta Micro Focus ALM e QAT.- Participações em cerimônias diárias e semanais para reportes de status do projeto..

São Paulo E Região, Brasil

• Understanding and surveying the scope of testing of new demands to be automated (conducting meetings with Business Analysts, Quality Analysts and Systems Analysts).
• Participation in Dailys and defect management.
• Generation reports with data extracted from tools HP ALM, Mongo DB or Cucumber Reports (Jenkins).
• Modeling, construction and execution of regressive test cases (manual or automated) in HP ALM and HP UFT tools.
• Writing test cases in Gherkin using the BDD development technique.
• Preparation test data for the execution.

Barueri

• Expertise in Manual and Automated Testing in different testing methodologies like Agile, Scrum.
• Involved in developing and executing Test plan and Test Cases for Functional and Regression testing.
• Hands-on experience in Black box, User Acceptance, Functional, Integration, GUI, Usability, Regression testing.
• Documented process of creating test plans, test cases/scripts, test execution, and metrics reporting for HP ALM.
• Tested manually and automatically large-scale financial services project.
• Performed data driven testing and Regression testing using HP Unified Functional Testing (UFT).

Alphaville Barueri

• Perform tests based on technical specifications
• Execution of black box tests (HP ALM, TestLink, Silk Test)
• Preparation test data for the execution.
• Opening and closing Defects (HP ALM and Mantis)
• Create execution documentation, evidence and test reports.
• Transaction file conversions (EBCDIC) to ASCIICustomer Segment: Benefits Cards, Banking and Acquirer.

Santana De Parnaíba - SP

• Tourist services consultancy (air, hotel, transfers, tours, tickets, car rental, cruises and rewards program).
• Planning and organization tourist itineraries and packages.
• Negotiations with suppliers: Road transport companies, hotel chain, theme parks and tourist guides.
• Customer service for ticket negotiations and route creations.
• Budget management of scheduled trips.

Santana De Parnaíba - SP

• Planning and organization of regional tour packages.
• Negotiations with suppliers: Road transport companies, hotel chain, theme parks and tourist guides.
• Customer service for ticket negotiations.
• Trips in the perimeters of Sao Paulo, Rio de Janeiro, Minas Gerais and Santa Catarina.

Santana De Parnaíba - SP

Organization of regional travel

Alphaville

• Administration, Customization and Support of the CA Service Desk Manager tool (isolated or multi-tenant environment) of national and international clients.
• Extraction of reports in the SAP Business Objects and SQL Server tools.
• Constant conferences with the Infra team and the supplier (CA Technologies) for troubleshooting.
• Support to clients in the segments of Retail, Pulp, Telecommunications, Financial, Logistics, Construction, Beverages and Aviation.

Barueri - SP

• Focal Point responsible for the following activities:
• Provide operational support to the 80 professionals of the team.
• Monitor the service queues (SAP, Microinformatics and Customer Functional Systems).
• Monitor the Average Service Time.
• Identify possible systemic failures.
• Disclose incidents to the team and in the URA for Average Service Time optimization,

São Paulo - SP

Support SAP R/3 SD/MM modules in the activities of order, shipping, invoicing, electronic invoice, sales flows, returns flow, stock and financial reports.Clients: Vivo and Telefônica

São Paulo E Região, Brasil

• Microinformatics Support: Computer Orientations, Installations and software configurations by remote support.
• Functional Support: Customer's own tools for management of the Telecommunications system.Clients: Vivo and Telefônica

English Course

Módulos: - Adult Track 1 (Básico 1), - Adult Track 2 (Básico 2), - Adult Track 3 (Intermediário).

Bacharel Em Ciência Da Computação, Ciência Da Computação