Tiago Ferreira Da Silva Email & Phone Number

São Paulo, Brasil

São Paulo, Brasil

Barueri, São Paulo

- Construções de Plano de Testes, modelagem de cenários, massa de dados em ambiente de homologação.- Construções de automações em framework próprio do cliente utilizando o Micro Focus UFT.- Execução de testes manuais e automáticos na ferramenta Micro Focus ALM e QAT.- Participações em cerimônias diárias e semanais para reportes de status do projeto.- Apresentações das homologações realizadas no ambiente.Segmento do Cliente: Infraestrutura de mercado financeiro, com atuação em ambiente de bolsa e de balcão.

São Paulo E Região, Brasil

• Understanding and surveying the scope of testing of new demands to be automated (conducting meetings with Business Analysts, Quality Analysts and Systems Analysts).• Participation in Dailys and defect management.• Generation reports with data extracted from tools HP ALM, Mongo DB or Cucumber Reports (Jenkins).• Modeling, construction and execution of regressive test cases (manual or automated) in HP ALM and HP UFT tools.• Writing test cases in Gherkin using the BDD development technique.• Preparation test data for the execution.• Conversions of binary files using client tools.• Data queries in Mainframe (TSO) and extraction of Files by FTP Client.• Corrections of code (Automation scripts) written in the Java Language.• Opening, monitoring and closing defects by HP ALM.

Barueri

• Expertise in Manual and Automated Testing in different testing methodologies like Agile, Scrum.• Involved in developing and executing Test plan and Test Cases for Functional and Regression testing.• Hands-on experience in Black box, User Acceptance, Functional, Integration, GUI, Usability, Regression testing.• Documented process of creating test plans, test cases/scripts, test execution, and metrics reporting for HP ALM.• Tested manually and automatically large-scale financial services project.• Performed data driven testing and Regression testing using HP Unified Functional Testing (UFT).• Used HP ALM/Quality Center for test management and defect reports.• Interacted with the developers for bug fixes and problem resolution.• Used SQL queries to verify the data from the Oracle database. • Prepared test cases for different scenarios.• Worked as a Member of the QA team, responsible for the testing and certifying the software applications as safe for deployment.• Designed test data using test files and SQL queries.• Planning, modeling, construction and execution of test cases (manual or automated) in HP ALM tools, HP UFT, Java, Jenkins and others• Preparation test data for the execution.• Create execution documentation, evidence and test reports.• 2018 Top Tester of the Year award at Crowd Testing Challenge Inmetrics.Customer Segment: Acquirer

Alphaville Barueri

• Perform tests based on technical specifications• Execution of black box tests (HP ALM, TestLink, Silk Test)• Preparation test data for the execution.• Opening and closing Defects (HP ALM and Mantis)• Create execution documentation, evidence and test reports.• Transaction file conversions (EBCDIC) to ASCIICustomer Segment: Benefits Cards, Banking and Acquirer.

Santana De Parnaíba - Sp

• Tourist services consultancy (air, hotel, transfers, tours, tickets, car rental, cruises and rewards program).• Planning and organization tourist itineraries and packages.• Negotiations with suppliers: Road transport companies, hotel chain, theme parks and tourist guides.• Customer service for ticket negotiations and route creations.• Budget management of scheduled trips.

Santana De Parnaíba - Sp

• Planning and organization of regional tour packages.• Negotiations with suppliers: Road transport companies, hotel chain, theme parks and tourist guides.• Customer service for ticket negotiations.• Trips in the perimeters of Sao Paulo, Rio de Janeiro, Minas Gerais and Santa Catarina.

Santana De Parnaíba - Sp

Organization of regional travel

Alphaville

• Administration, Customization and Support of the CA Service Desk Manager tool (isolated or multi-tenant environment) of national and international clients.• Extraction of reports in the SAP Business Objects and SQL Server tools.• Constant conferences with the Infra team and the supplier (CA Technologies) for troubleshooting.• Support to clients in the segments of Retail, Pulp, Telecommunications, Financial, Logistics, Construction, Beverages and Aviation.

Barueri - Sp

Focal Point responsible for the following activities:• Provide operational support to the 80 professionals of the team.• Monitor the service queues (SAP, Microinformatics and Customer Functional Systems).• Monitor the Average Service Time.• Identify possible systemic failures.• Disclose incidents to the team and in the URA for Average Service Time optimization,• Generate service level reports, productivity and absenteeism.• Feedback applications for continuous improvement of the performance for members of my team.Clients: Vivo and Telefônica

São Paulo - Sp

Support SAP R/3 SD/MM modules in the activities of order, shipping, invoicing, electronic invoice, sales flows, returns flow, stock and financial reports.Clients: Vivo and Telefônica

São Paulo E Região, Brasil

• Microinformatics Support: Computer Orientations, Installations and software configurations by remote support.• Functional Support: Customer's own tools for management of the Telecommunications system.Clients: Vivo and Telefônica

English Course

Módulos: - Adult Track 1 (Básico 1), - Adult Track 2 (Básico 2), - Adult Track 3 (Intermediário).

Bacharel Em Ciência Da Computação, Ciência Da Computação