Tiara Thomas is a Senior Assistant Help Desk Technician at Cayuse Commercial Services. Colleagues describe them as "I had the pleasure of working with Tiara for several years and have seen her excel in multiple contact center roles. Most recently as a Technical Support Representative, she was a contact center liaison with the IT team and was the first point of contact for logging and reporting issues, troubleshooting, and equipment delivery, set-up, and moves. Tiara has exceptional problem-solving skills and is able to work well under pressure. In her role, Tiara consistently provided excellent customer service and communicated effectively with customers as well as internal business partners, providing clear information and ensuring their needs were met. Tiara is an asset to any organization, and I highly recommend her for any technical support or customer service team role." and "I have known Tiara for over a year at Tailored Brands, Inc. where she worked as a Technical Support member and helped augment our Salesforce queue at the same time. As I got to know her, I enjoyed my time working with Tiara and came to know her as a valuable asset to our team. She is extremely dependable and hard-working. In addition, she is a problem solver who addressed complex issues with vigor. She was our first point of contact when our front-line stakeholders were facing challenges. Along with her undeniable talent, Tiara is a true team player and brings the best out of other employees. I would strongly recommend her without reservation for any role as she will be a beneficial addition to any organization that accepts her."