Tibu Thomas Email and Phone Number

Spearheaded a team of 6 to increase profitability by 6% in 5 months by providing them with appropriate training in product cross-selling and up-selling, as well as customer servicePerforming cash management duties, including preparing deposits, reconciling cash drawers, and monitoring cash shortages or overagesMaintain inventory through regular audits and place orders accordinglyResolve customer complaints and inquiries in a professional and timely mannerSchedule and assign duties to employees, monitor their performance and provide feedback

• Delivered meals to 100+ residents in accordance with their individual dietary restrictions• Provided additional assistance to feed handicapped residents during meals• Observed safety and sanitation requirements for food preparation and service

Contributed to total building security, effectively distributing resources to cover access pointsProvided security for events with 500+ attendees, ensuring the safety of all participantsDelivered round-the-clock security coverage through both vehicular and foot patrols.Managed diverse plant operations, including shutdown procedures, and conducted area surveillanceto prevent valve leakage issues

Recorded day-to-day financial transactions and prepared monthly journal entriesReduced outstanding balances by 25% in 9 months through timely invoicing and further decreased the remaining 35% by implementing both soft and hard collection strategiesManaged B2B sales analysis efficiently by creating Excel functions and charts that saved time and provided valuable insights for sales and accounts managers for the decision-makingApplied financial expertise to resolve 90% of account issues for agents, resulting in increased agent satisfaction and retention ratesPreparation of financial statements with 100% accuracy, leading to timely and accurate financial reports for decision-making.Boosted company revenue by analyzing financial statements of potential clients and only approving low-risk accounts.Managed accounts payable, accounts receivable, and billing. Maintained accurate financial records and reconciled bank statements.Help the accountant to prepare budgets for the year - Utilized superb Excel skills to efficiently assist with budgeting and other financial tasks, resulting in improved accuracy and productivity.Attained promotion as Executive in recognition of outstanding performance and notable contributions to organizational successEnsured compliance with company standards by delivering top-notch training to new employees, ultimately boosting the overall productivity of the companyCultivated a collaborative work culture through relationship-driven strategies and adept conflict mediation.