Tim Case Email & Phone Number

Coordinate, oversee, and monitor assigned program(s) to assure compliance with statutes, guidelines, budget parameters, and funding requirements; assess program area service provision needs and systems on a county, department, or division-wide basis; analyze information on service utilization, referral systems, community needs, service evaluations, and program management; and identify needed service additions and modifications. Negotiate and monitor contracts with agencies to provide services; define budgetary parameters, scope of work, deliverables, and schedules; evaluate agency eligibility; monitor compliance with contract agreements; monitor case recording, accounting, and administrative procedures; and review contract expenditures and approves payments. Supervise the design and implementation of quality assurance, review program audits, and perform site visits within assigned program areas. Participate in the preparation of annual or biennial program plans and prepares program budgets in coordination with contract agencies, service, and revenue projections. Work with technical assistance agencies, providers, and assigned staff to identify technical assistance and training needs; arrange for or provides consultation and technical assistance and training to agencies and programs within specialty areas. Act as liaison between the department, local agencies, state agencies, service providers, and the public; prepare and consult with agencies on grant development for funding of direct and contracted services; provide outside agencies with information on current federal, state, and local funding sources; and prepare, review, and make funding recommendations. Provide educational programs and materials to schools, community organizations, and collaborating agencies; speak to community groups; and may prepare media releases. Staff advisory committees and coordinates public hearings as necessary, and interpret and explain applicable laws and policies.

Portland, Oregon Area

I oversee Clinical and Education Services activities for the local service area. In addition, I represent AMR to local committees, medical and training institutions, and other related agencies. I am responsible for the creation, implementation, and tracking of education programs for a dynamic, high performance workforce. Additionally, my essential responsibilities include:• Assist in the development and curation of an orientation program and a system of continuing education• Actively participate in or develop a process for the evaluation and/or selection of equipment/medical devices• Engage with local fire and EMS partners and attend various work groups and provide collaboration• Conduct new employee orientation classes• Work with local physician advisory groups• Participate in clinical aspects of problem resolution• Oversee any clinical requirements related to contracts, agreements, etc• Track and review events in response to complaints and/or compliments relating to medical performance• Identify, develop, and implement quality improvement programs including proactive and retrospective elements of QI using call and chart reviews, and trend analysis for both individual and group clinical performance• Responsible for the Field Training and Evaluation Program (FTEP)• Serve as the clinical resource for field and management personnel• Assist in the creation/revision of medical protocols

Portland, Or

• Oversee operational aspects of a dynamic, urban 9-1-1 system.• Purchase and maintain appropriate values of inventory while working within established budgets.• Assure field staff maintain compliance with billing requirements.• Manage employees within structured union environment. Fairly and consistently apply policies across a wide demographic of employee experience levels.• Monitor compliance with Multnomah County contractual obligations, making operational changes as necessary.• Make decisions about staffing and unit deployment based on daily and monthly key performance indicators.• Perform annual employee evaluations.• Work with allied agencies to develop long-term operational standards.

Williamsport, Pa

• Responsible for responding to all 9-1-1 dispatched medical and traumatic emergencies. • Interacted with patients, family, and general public.• Responded to assigned urgent and emergent inter-facility transfers• Performed daily and monthly vehicle maintenance and equipment checks.• Create a quarterly newsletter and monthly e-newsletter to send out to constituents.

Bachelor'S Degree, History

Associate Of Arts And Sciences (A.A.S.), Paramedicine